LG LMX28994ST - Manual (Page 46)

46
BEFORE CALLING FOR SERVICE
(CONT.)
Problem Possible Causes Solutions
Moisture forms
on the outside of
the refrigerator or
between the
doors. • Weather is humid.
• Door is slightly open.
• Energy Saving mode is on.
• This is normal in humid weather. When humidity is
lower, the moisture should disappear.
• Close the door completely.
• Disable the “Energy Saving” mode.
Moisture forms
on the dispenser.
Odors in the
refrigerator.
The door(s) will
not close.
Drawers are
difficult to move.
Water has an odd
taste and/or odor.
Sound of ice
dropping.
• Moisture may form when the
temperature or humidity are
high.
• Interior needs to be cleaned.
• Food with strong odor is in
the refrigerator.
• Some containers and
wrapping materials produce
odors.
• Food package is keeping the
door open.
• Door was closed too hard,
causing other door to open
slightly.
• Refrigerator is not level. It
rocks on the floor when it is
moved slightly.
• Floor is uneven or weak. The
refrigerator rocks on the floor
when it is moved slightly.
• Refrigerator is touching the
wall or the cabinets.
• Food is touching the shelf on
top of the drawer.
• The drawer track is dirty.
• The water has been in the
tank for too long.
• The unit is not properly
connected to cold water line.
• When a filter is old.
• A batch of ice has been
released into the ice bin.
• Wipe off the moisture.
• Clean interior with sponge, warm water, and baking
soda. Be sure the soda is completely dissolved so
it will not act as an abrasive compound.
• Cover food completely.
• Use a different container or brand of wrapping
materials.
• Move the packages that keep the door from
closing.
• Gently close both doors.
• Adjust the height-adjusting screw.
• Be sure the floor is level and can adequately
support the refrigerator. Contact a carpenter to
correct sagging or sloping floor.
• Move the refrigerator.
• Keep less food in the drawer.
• Clean the drawer and the track.
• Dispense for 2 minutes and discard to freshen the
supply. Dispense and discard for an additional 2
minutes to rinse the tank completely.
• Connect the unit to a cold water line that supplies
water to the kitchen faucet.
• Replace with a new filter.
• This sound is made when automatically made ice is
dropped into the ice storage bin. The volume may
vary according to the location of the refrigerator.