Avaya 3600 - Manual (Page 44)

Avaya, Inc. Configuration and Administration—AVAYA 3616/3620/3626 WT
Avaya CCMS IP, Avaya Call Server, with Avaya 4612 IP Telephone Emulation
21-300352, Issue 2, July 2005 Page 44
Diagnostics Mode
The Diagnostics Mode is used to evaluate the overall quality of the link between the WT, AP, and
infrastructure side equipment, such as PBX, AVPP, and gateways. Unlike Site Survey, the Diagnostics
Mode is used while the functional code is running, and during a call.
When
Diagnostics Mode
is turned on in the Admin menu, the WT can display diagnostic screens any
time it is active (in a call).
The display of information is instigated by pressing the
MENU
key. Only four of the diagnostic
counters listed below can be shown at a time. Pressing the
MENU
key multiple times will cycle through
the various counters and the normal off hook (PBX) display. The numeric icon at the top of the display
indicates what screen number is being displayed. For example the first time the
MENU
key is pressed,
the
1
icon is shown, and the first four counters are displayed, the next time it is pressed, the
2
icon is
shown, and the next four counters are displayed, the counters will be cycled through in this fashion
until there are no more counters to be displayed. After all the counters have been displayed, the screen
returns to the normal off hook PBX screen.
Note that the normal used of the
MENU
key is not available if
Diagnostics Mode
is enabled.
The information provided by the Diagnostics Mode includes:
Screen 1
• Missed receive packet count since power up (MissedRcvCnt)
• Missed transmit packet count since power up (MissedXmtCnt)
• Receive retry count since power up (RxRetryCount)
• Transmit retry count since power up (TxRetryCount)
M i s s e d R c v C n t n n n n n
M i s s e d X m t C n t n n n n n
R x R e t r y C o u n t n n n n n
T x R e t r y C o u n t n n n n n