Problem possible causes solutions, Troubleshooting guide – LG LSC27914ST User Manual

Page 27

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27

Problem

Possible causes

Solutions

THE ICEMAKER IS

NOT PRODUCING

ICE OR ICE CUBES

ARE FREEZING

TOO SLOWLY

• The freezer temperature is cold enough

to produce ice.

• Door left open.

• Wait 24 hours after hook-up for ice

production. See the

CONTROL PANEL

FEATURES section.

• Check to see if something is holding the

door open.

AUTOMATIC

ICEMAKER DOES

NOT WORK

• Icemaker power switch on

OFF (O)

position.

• Water supply turned off or not

connected.

• Freezer compartment too warm.

• Piled up the cubes in the storage bin

cause the icemaker to shut off.

• Move the switch to the

ON (I) position.

• See the

CONNECTING THE WATER LINE

section.

• Wait 24 hours for the freezer to reach its

ideal temperature.

• Level cubes by hand or shake the bin

ocasionally.

NOT DISPENSING

ICE

• All the doors are not closed completely.

• The dispenser display is locked.

• Ice is not selected on the dispenser.

• The ice dispenser is not used often.

• Ice bin is not installed correctly.

• New installation.

• Ice cubes are stuck in the delivery

chute.

• The ice dispenser is stalling while

dispensing “crushed” ice.

• Icemaker power switch in the

OFF (O)

position.

• Water supply turned off or not

connected.

• Ice will not dispense if any of the refrigerator

doors are left open.

• Press and hold the Lock button for 3

seconds to unlock the control panel and

dispenser.

• The dispenser can be set for ice or water.

Make certain that the control panel is set for

the proper operation. Press the dispenser

button on the control panel to cycle through

the ice and water options.

• Check the ice bin for ice cubes clumping/

sticking together. If they are, break up the ice

cubes allow for proper operation.

• Be sure to install the ice bin firmly into

position.

• Wait 24 hours after ice maker installation for

ice production to begin. Wait 72 hours for full

ice production.

• Use a plastic utensil to clear the delivery

chute.

• Change the ice button from “crushed” to

“cubed”. If cubed ice dispenses correctly,

depress the button for“crushed” ice and

begin dispensing again.

• Move the switch to the

ON (I) position.

• See the

CONNECTING THE WATER LINE

section.

NOT DISPENSING

WATER

• The dispenser display is locked.

• New installation.

•Refrigerator or freezer doors are not

closed properly.

• Water supply turned off or not

connected.

• The water pressure is less than 40 PSI.

• Home filter or reverse osmosis system

is used.

• The dispenser is not set for water

dispensing.

• Press and hold the Lock button for 3

seconds to unlock the control panel and

dispenser.

• Flush and fill the water system.

• Water will not dispense if any of the

refrigerator doors are left open.

• See the

CONNECTING THE WATER LINE

section.

• The water pressure to the home affects the

flow from the dispenser.

• This can decrease water pressure. It is

recommended not to connect the supply line

to a reverse osmosis system for optimal

operation.

• The dispenser can be set for ice or water.

Make certain that the control panel is set for

the proper operation. Press the dispenser

button on the control panel to cycle through

the ice and water options.

TROUBLESHOOTING GUIDE

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