Before calling for service, English – LG WM2350HRC User Manual

Page 33

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ENGLISH

BEFORE CALLING FOR SERVICE

(cont.)

T RO U B L E S H O OT I N G

Problem

Possible Causes

Solutions

The display shows:

Wrinkling

• Water level is too high due to

a faulty water valve.

• The water level sensor is not

working correctly.

• Washer not unloaded

promptly.

• Washer overloaded.
• Hot and cold water inlet

hoses are reversed.

The display shows:

• Control error.

• Unplug the washer and call for service.

• Close the water taps, unplug the washer, and call for

service.

• Close the water taps, unplug the washer, and call for

service.

Staining

• Add laundry products to the

washer drum.

• Washer not unloaded

promptly.

• Does not properly sort the

clothes.

• Load the laundry products into the dispenser.

• Always remove items from the washer as soon as the

cycle is completed.

• Always wash dark colors separately from light colors

and whites to prevent discoloration. If possible, do not

wash heavily soiled items with lightly soiled ones.

• Always remove items from the washer as soon as the

cycle is completed.

• The washer can be fully loaded, but the drum should

not be tightly packed with items. The door of the

washer should close easily.

• Hot water rinse can set wrinkles in garments. Check

the inlet hose connections.

The display shows:

• A power failure has occurred.

• Restart the cycle.

The display shows:

The display shows:

• Thermal overload protection

circuit in the motor has been

tripped.

• Allow the washer to stand for 30 minutes to allow the

motor to cool; then restart the cycle. If the LE error

code still appears, unplug the washer and call for

service.

The display shows:

• Load is too small.
• Load is out of balance.
• The washer has an imbalance

detection and correction

system. If individual heavy

articles are loaded (bath

mat, bath robe, etc.) and the

imbalance is too great, the

washer will make several

attempts to restart the spin

cycle. If an imbalance is still

detected, the washer will stop

and the error code will be

displayed.

• Add 1 or 2 similar items to help balance the load.
• Rearrange items to help balance the load.

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