Trouble shooting guide – Audiovox 4GHz User Manual

Page 13

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TROUBLE SHOOTING GUIDE

In the event of your telephone NOT working or difficulty in opening, the following suggestion
can be help you of solving the problem.

Symptom

Suggested Solution

Base unit doesn't work
(Power "LED" does not
light)

Base LED doesn’t light up
for battery charging

Handset does NOT work at
all

Receiving a call but
handset doesn't ring

Interference by other calls
while using your phone

If still

Voice background, most of
time inherent with noise,
static OR fading in & out

• Ensure the power adaptor is firmly plugged into

power outlet & base unit.

• If base LED on unit is still NOT lighted up, make

sure the power outlet has power by connecting
another appliance to the outlet.

• Ensure the charging contacts on the handset and

the base cradle are kept clean regularly.

• Ensure the handset battery is correctly connected

& fully charged up 10 hours before use.

• Make sure handset battery is NOT in battery low

status.

• Handset may be out of range from the base.
• Try disconnecting some of your other extension

phones which you may have.

• Replace handset to base's cradle & try your phone

call later.

• This problem may be caused by your telephone

line wiring or local telephone services, call your
local telephone company.

• Probably the phone is out of range, move closer

to base, or relocate the base.

• The phone operating range may be limited or

interfered by the layout of your home environment,
try to relocate the base unit.

9038_1_ib_e.p65

10/31/03, 12:13 PM

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