Reference, Troubleshooting, Chapter 5 – ATI Technologies THEATER 550 User Manual

Page 19

Advertising
background image

14

R

eference

CHAPTER 5:

Reference

This chapter offers troubleshooting tips and provides customer-care,
warranty, and compliance information.

Troubleshooting

The following troubleshooting tips may help if you experience problems.
This documentation contains helpful installation/configuration tips and
other valuable feature information. Please contact your dealer for more
advanced troubleshooting information.

Video & TV Problems

Problem

Possible Solution

Video is Unstable
or Only Black and
White

• Check that you are using the correct broadcast

standard format.

• Check the quality of your incoming TV signal on

another receiver; bad reception may be the cause.

• Try connecting your tuner directly to the cable TV or

antenna source. Too many splitters in the cable will
degrade the signal.

There is No Video
or Audio

• Ensure that your cable or antenna is connected.
• In the TV Video Settings page, ensure that the video

connector is set to the correct source.

• Check that the audio and video connectors are

securely plugged into the correct jacks.

• Check that your video card is securely seated in its

slot. Please refer to the user guide for the card
location.

THEATER 550.book Page 14 Friday, January 21, 2005 9:31 AM

Advertising