2 sip account settings, Sip account settings – Actiontec electronic 1.5 Telephone User Manual

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CounterPath eyeBeam 1.5

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6.2 SIP Account Settings

SIP Accounts

To work with accounts, click

at the top of the phone and choose SIP Account Settings. The SIP Account

window appears, showing all the accounts set up. Each account is automatically assigned a number: the first
account in the list is 0, the second account is 1, and so on. These numbers do not imply any ranking.

You can:

• Resize the columns in this window.
• Add an account.
• Remove an account.
• Enable one or more accounts. See below for details.
• Set one account as the default. See below for details.
• Set or change the properties of an account. Click the Properties button, then see the following pages for

details.

Enabling Accounts

You must enable an account in order to make and receive calls on that account. You can enable as many
accounts as you want. Click the Enable box beside each account.

Setting the Default Account

When you start eyeBeam or change the enabled accounts, eyeBeam automatically logs in to each enabled
account. One of these accounts is always the “default account”.

You can set any account as the default account: click on the account and click the Make Default button.

Rules for Enabled Accounts and Default Account

The rules for enabled and default accounts are:

• When multiple accounts are enabled, you will be able to receive calls on all those accounts.
• When multiple accounts are enabled and you place a call without including a prefix, eyeBeam determines

which account to use for the call. If eyeBeam cannot determine which account is the best choice, it will use
the default account. (For information on dialing prefixes, see “Account Properties – Account” on page 44.)

• When only one account is enabled, it is automatically set as the default. You will be able to place and receive

calls only on this account.

• You can never place a call on a disabled account (even if you enter a prefix). If you place a call that is only

“known” to the service provider of a disabled account, it will fail with a “Not found” message.

• You can never receive a call on a disabled account. If another party phones you on a number that is only

known to a disabled account, the call will never appear on your phone.

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