5 troubleshooting, Troubleshooting table – HP ProLiant DL380 Server User Manual
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5 Troubleshooting
Troubleshooting table
Troubleshooting
Issue
Improper use of the Toolkit utilities and modification of the
CONREP data files can result in loss of critical data.
Data loss in Toolkit
Because of the potential data-loss risk, only experienced
individuals should use the Toolkit utilities. Before using the
Toolkit, all necessary precautions must be taken to ensure
that mission-critical systems remain online if a failure occurs.
Not all options can be configured using Toolkit utilities.
Some options must be configured manually or with other
Configuring options using Toolkit utilities
configuration utilities, which are available online, before
they can be used with the Toolkit. For more information on
configuration, see the option documentation.
Because the -w argument does not capture certain types
of information, such as the administrator password, data
Input files for HPONCFG
files created with HPONCFG using the -w argument cannot
then be used as input files for HPONCFG, unless they are
modified first.
The script files and script segments in this guide are
provided only as examples. You must modify the scripts
Sample script files
for your environment. When creating or modifying your
own scripts, the pause command is a valuable tool to help
you determine that each step of the script is functioning as
desired.
HP ProLiant drivers must be added during Windows PE
customization to ensure the Toolkit utilities function properly.
See the readme.txt file provided.
HP ProLiant drivers
HP software requires that WMI support be enabled to
function in Windows PE properly.
WMI support
IFHW is case-sensitive. Incorrect case, misspellings, and
incorrect spacing cause the query to fail.
Non-functioning IFHW
The file format for the DOS version of CONREP and the
current version of CONREP are not compatible.
CONREP version compatibility
HPACUSCRIPTING supports only HP Smart Array
controllers. Review the HPACUSCRIPTING documentation
for the latest information.
HPACUSCRIPTING support
Booting from a USB drive key is supported only on certain
ProLiant servers. For more information, see the HP Insight
Booting from a USB drive key
Foundation suite for ProLiant website
).
The IFHW and HWQUERY utilities can be used to
customize the DEPLOYSERVER.CMD script for your
Customizing the DEPLOYSERVER.CMD script
environment. For more information about these utilities, see
Any changes you make to the SETBOOTORDER will take
effect at the next reboot.
SETBOOTORDER changes
Troubleshooting table
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