Failover error messages – HP Matrix Operating Environment Software User Manual

Page 60

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Matrix recovery management job failed because of unlocatable logical server in Matrix OE
logical server management.

Possible causes include:

A logical server managed by Matrix recovery management was removed from Matrix
OE logical server management before it was unmanaged in Matrix recovery management.

Matrix recovery management job failed because an operation failed in Matrix OE logical
server management for the logical server.

Possible causes include:

Power on of the logical server may have failed.

Failover error messages

This section contains Matrix recovery management failover error messages.

Failover job fails because storage failover of Storage Replication Groups

failed

Error message

Possible causes include: The Storage Management Server was not being accessible during the time
of failover, or the status of the Storage Replication Groups does not permit a storage failover.

Cause

Ensure that at least the local Storage Management Server is accessible and actively managing one
of the arrays. To further triage the problem:

Action

If you are using HP P6000 disk arrays, view the clxevarun.log in STORAGE/EVA/log
located where Matrix recovery management is installed on the CMS.

If you are using HP P9000 disk arrays, view clxrun.log in the logs directory where CLX for
HP P9000 is installed on the local Storage Management Server.

If you are using HP 3PAR storage systems, view clx3parrun.log in the logs directory where
HP 3PAR Cluster Extension Software is installed on the CMS.

Failover job fails because of unlocatable logical server in LSM

Error message

A logical server may have been deleted using Matrix OE visualization without removing the Recovery
Group containing the logical server from Matrix recovery management.

Cause

Remove the logical server from the Recovery Group in Matrix recovery management and rerun the
failover job. Also look at the lsdt.log file located in the logs directory where Matrix recovery
management is installed.

Action

Failover job succeeds but certain logical servers are not activated

Error message

Recovery Groups containing those logical servers may be in Maintenance Mode.

Cause

Disable Maintenance Mode on the Recovery Groups and rerun the failover operation. Also look
at the lsdt.log file located in the logs directory where Matrix recovery management is installed.

Action

Failover job fails because of insufficient servers

Error message

There may not be enough licensed physical resources capable of hosting the logical servers.

Cause

Ensure that there are enough physical servers licensed for the HP Matrix Operating Environment
available to host the logical servers managed by Matrix recovery management. Also look at the
lsdt.log

file located in the logs directory where Matrix recovery management is installed.

Action

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Troubleshooting

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