HP Matrix Operating Environment Software User Manual
HP Software
Advertising
HP Matrix Operating Environment 7.2
Infrastructure Orchestration User Guide
Abstract
This document provides an overview of infrastructure orchestration, which delivers advanced template-driven design, provisioning,
and ongoing operations for multi-node, multi-tier infrastructure services.
HP Part Number: 5900-2600
Published: April 2013
Edition: 2
Advertising
Table of contents
Document Outline
- HP Matrix Operating Environment 7.2 Infrastructure Orchestration User Guide
- Contents
- 1 Introduction
- 2 Installation and configuration
- Installing infrastructure orchestration
- Upgrading infrastructure orchestration
- Uninstalling infrastructure orchestration
- Licensing infrastructure orchestration
- Configuring infrastructure orchestration users in Windows
- Modifying the infrastructure orchestration properties file
- Configuring a federated CMS environment
- Configuring HP Operations Orchestration
- Configuring Operations Orchestration system properties
- Specifying SMTP credentials and system properties
- Accessing Operations Orchestration
- Configuring a remote instance of Operations Orchestration Studio
- Downloading Operations Orchestration Studio
- Installing a remote instance of Operations Orchestration Studio
- Updating a remote instance of Operations Orchestration Studio to the latest version
- Configuring Operations Orchestration Studio on a remote computer
- Copying keystore file after upgrading Operations Orchestration
- Pruning history data for Operations Orchestration Central systems
- Configuring deployment servers
- Configuring an environment for virtual provisioning
- Configuring a disaster recovery (DR) service
- Configuring an environment for cloud provisioning
- Configuring a firewall (security group)
- Configuring a load balancer
- Configuring an environment for ESXi cluster provisioning
- Configuring an environment for physical provisioning
- Configuring infrastructure orchestration resources in Systems Insight Manager
- Viewing and configuring networks
- Configuring pools
- Verifying infrastructure orchestration users and groups
- Configuring infrastructure orchestration to list heterogeneous hardware
- 3 Using Matrix infrastructure orchestration applications
- Overview
- Matrix OE infrastructure orchestration designer
- Matrix OE infrastructure orchestration console
- Matrix infrastructure orchestration organization administrator portal
- Matrix OE infrastructure orchestration self service portal
- 4 Matrix infrastructure orchestration provisioning and allocation
- Matrix infrastructure orchestration lifecycle operations
- Create service operation
- Delete service operation
- Importing an existing server as a service
- Add server to group operation
- Remove servers from group operation
- Add data disk to group operation
- Activate servers in group operation
- Deactivate servers in group operation
- Power on servers
- Power off servers
- Power cycle servers
- Change lease operation
- Edit virtual servers operation
- Managing floating IP addresses
- Managing server snapshots
- Attaching physical disks to virtual servers
- Provisioning physical servers using local disk
- Allocating servers to a VM Host
- Allocating storage to virtual machines
- Manual processes within the lifecycle operations
- Creating infrastructure orchestration templates
- Creating a template to provision at a cloud service provider
- Setting user-defined properties
- Creating a service request
- Approving and automating deployment
- Managing new logical servers
- Automated allocation
- Automated operating system provisioning
- Deploying an operating system to multi-path storage
- Assigning and retrieving cost and billing information (chargeback)
- Chargeback metrics collected and reported
- Using the CLI to retrieve chargeback data
- Matrix infrastructure orchestration lifecycle operations
- 5 Matrix infrastructure orchestration storage management
- Static SAN volume automation through multi-initiator NPIV
- Dynamic SAN volume automation
- Manual storage provisioning
- Populating the Storage Provisioning Manager catalog
- Physical storage provisioning
- Virtual storage provisioning
- Matrix infrastructure orchestration approach to storage reservation and allocation
- 6 Multi-tenancy in Matrix infrastructure orchestration
- 7 Troubleshooting
- Verifying the CMS configuration
- Service creation
- Physical service creation
- Unable to allocate servers and networks in the same Virtual Connect Domain Group
- At least one OS or software deployment has failed
- Provisioning request for service has paused
- Timeout occurs while provisioning storage in a multi-disk request
- Task for logical server failed due to invalid UUID
- Storage pool entry status is “Presentation Completed with Errors – Inoperable” or “Presentation Completed – Inoperable”
- Auto-provisioning storage fails with “No matching storage found” error
- Logical servers are inoperable if they are associated with guests that use SLVM file-based storage
- Could not find server serial number or task for logical server failed
- Manual storage provisioning email states that more data LUNs than are required should be added
- Cannot add servers to an existing service using a static IP address
- Provisioning request remains paused during manual storage allocation and a storage pool entry cannot be created
- Integrity firmware blade corruption during provisioning Integrity blades
- Cannot deploy Integrity VM guests when gWLM is controlling the host
- OS deployment through Insight Control server deployment fails when deploying to a SAN booted physical server
- Service creation fails in the in the target reconfiguration phase
- Service creation fails for physical requests when Windows Server OS is selected
- Request with a future start date stays at 10% with status of Reserved
- Physical server provisioning using Insight Control server deployment fails during the final personalization step
- Server reservation and allocation fail even though servers exist in the assigned pool
- Create request fails, but the service is still listed in the Service tab in “Reserved” state, and no resources are allocated
- Virtual service creation
- Password is blank for Windows 2008 R2 and later provisioned VMs
- Error deploying logical server: Copy virtual machine failed: Unable to access file vmware-template-name.vmdk
- Start function on virtual machine failed: there are not enough licenses installed to perform the operation
- Select or create an empty folder as the target destination
- Unable or failed to delete <vm name>
- New servers do not appear in the Unassigned pool
- “Could not retrieve mounted disk drive details” error when deploying a Hyper-V template
- Insight Control virtual machine management cannot manage a Hyper-V VM
- Service creation fails in the VM customization phase
- Service creation fails with a virtual machine customization error
- Hyper-V host changes UUIDs of VMs with simultaneous create service requests
- Service creation fails with internal error
- Service creation fails with “Unable to locate boot disk path”
- Service creation fails with “Remote Exception: Error while setting the VLAN ID on Switch Port null for the VM”
- Service creation fails with “Error powering on logical server”
- Time zone set in Sysprep.inf is not reflected in Microsoft Windows 2008 virtual machine guest
- Error getting DHCP address during add server request
- Virtual data disk names cannot contain double-byte characters
- A Microsoft Windows 2008 virtual machine guest cannot join the Active Directory domain
- Provisioning virtual machine failed with a VM must be powered off for customization error message
- Provisioned VMs fail due to improper VM Host hardware configuration
- VM Host server blade is not returned to server pool as Unused when VM Host service is deleted
- Task for logical server has failed: Service console load average on the source server is greater than the threshold value
- Storage pool entries defined in Matrix OE are not shown in the infrastructure orchestration console Storage tab
- Unable to add servers in a SCVMM service
- IO provisioning and linked clone provisioning fails when using a Windows 2012 OS template
- Failure to add a service to a Matrix recovery management Recovery Group
- Matrix infrastructure orchestration times out while concurrently provisioning Integrity VMs
- Physical service creation
- Service deletion
- Adding servers to services
- Deactivate, activate, power off, or power on operations
- Console operations
- The Matrix infrastructure orchestration tool cannot be displayed due to login failure
- The HP Matrix infrastructure orchestration tool cannot be displayed and User not authenticated messages
- The Matrix infrastructure orchestration tool cannot be displayed due to service contact failure
- The Matrix infrastructure orchestration tool cannot be displayed appears when listing server pools
- Users added to the HPIO_Administrators group cannot log in to infrastructure orchestration console
- Operating system information does not display on the Service Details page
- Networks tab does not retrieve network information
- Request details displays allocated when a reservation process finishes
- Users are not able to login to infrastructure orchestration after installation or after assigning the user to a different infrastructure orchestration group
- Extending the lease period fails without stating a specific reason or error message
- Operation on servers under a VCDG did not complete the requested operation
- Not all virtual resources are displayed in the Servers tab
- Server blades that are not in use are shown in infrastructure orchestration server pools but are not allocated for provisioning
- Moving servers to the Maintenance pool always deactivates the servers
- Memory resources allocated to a virtual machine host are not available after using the Deactivate servers operation
- Step in the Request Details fails
- Request continues to process after being canceled
- Microsoft SCVMM templates do not appear in the Software tab
- The infrastructure orchestration Server pools tree was not removed from Systems Insight Manager during infrastructure orchestration uninstallation
- Self Service Portal operations
- Designer operations
- After period of inactivity, the template appears available to edit, until saving the template is attempted
- A virtual IP address can be assigned only to the first network connected to the server group
- Reservation failed for logical network
- Special characters do not validate in Cost units field in designer
- Template access restrictions for users and architects
- Fatal error occurred while initializing designer
- Some template XML hand-editing errors are not caught when importing to infrastructure orchestration designer
- Importing a template XML file that was created in a later release of IO into a previous release and backward compatibility
- Sporadic infrastructure orchestration designer interface failures in IE6
- Miscellaneous issues
- Email and notification
- Infrastructure orchestration email messages such as approval and notification are not sent
- Infrastructure orchestration notification email contains a URL that does not appear as a link in Microsoft Outlook
- Infrastructure orchestration does not send email notifications to users assigned to, or unassigned from, a server pool
- Access error on infrastructure orchestration web pages from email notification using private network
- Operations Orchestration
- Matrix infrastructure orchestration Windows service
- CMS crash recovery
- Create Service request does not complete successfully after CMS crash recovery
- Deactivate physical server does not complete successfully after CMS crash recovery
- Activate/deactivate virtual server does not complete successfully after CMS crash recovery
- Create/delete virtual server does not complete successfully after CMS crash recovery
- Add Disk request for an ESX virtual server does not complete successfully after CMS crash recovery
- Log files
- Email and notification
- Corrective procedures
- Manually updating the chargeback database
- Troubleshooting communication failures
- Troubleshooting a general failure during storage provisioning
- Resources not displaying and increasing timeouts
- Manual clean-up process (physical)
- Manual clean-up process (virtual)
- Configuring storage pool entries, FC zones, and disk array presentations
- Correcting a checksum error
- Increasing VMware Service console memory and CPU shares
- 8 Support and other resources
- Glossary
- A HP Operations Orchestration communication security
- Matrix infrastructure orchestration and Operations Orchestration interaction
- Data passed by infrastructure orchestration to Operations Orchestration
- Matrix infrastructure orchestration and Operations Orchestration communication
- Configuration files and URLs used by infrastructure orchestration and Operations Orchestration
- 9 Documentation feedback
- Index