HP Matrix Operating Environment Software User Manual

Page 175

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Could not find server serial number or task for logical server failed

Failure message

Could not find server with serial number <serial_number>.

Task for logical server <logical_server_id> has failed. Logical server

job <job_id> completed with a failure status. Failure: Exception

creating connection to: 15.2.50.138; nested exception is:

java.net.NoRouteToHostException: No route to host: connect.

Task for logical server <logical_server_id> has failed. Logical server

job <job_id> completed with a failure status. Failure: no such object

in table.

A server blade that was allocated has suffered hardware or firmware problems during the
provisioning process, for example, insufficient power alert or power outage.

Possible cause

Action

1.

Use Onboard Administrator to verify the status of the server blade.

2.

Verify that the server blade has the latest firmware installed.

3.

Perform a manual clean-up process for any affected logical servers. See

“Manual clean-up

process (physical)” (page 207)

.

Manual storage provisioning email states that more data LUNs than are required should be added

Manual Storage Provisioning email states that more data LUNs than are required should be added.

Issue

This email is sent when adding a new server to an existing service and one or more of the following
applies:

Possible cause

A server is added to a deployed server group using the Add Server feature.

The servers in the selected group are connected to a shared data disk.

A manual storage provisioning action is required for the data disk.

If you receive this email, add the LUN information to both the new server and the existing servers.
You only need to add the LUN information to the Matrix OE storage pool entry for the new server.

Action

Cannot add servers to an existing service using a static IP address

Cannot add servers to an existing service using a static IP address.

Issue

Static IP allocation limitation.
When a service contains multiple servers and the network is configured with static IP addresses,
additional servers cannot be added to the provisioned service, even though the infrastructure

Possible cause

orchestration interface enables you to create the request without a warning. When this type of
request is processed, it fails.

Provisioning a service from a template can only be done once if the template defines a server group
with statically defined IP addresses and an auto allocated network. Typically, static IP addresses
are used together with an explicitly defined network in the template. Matrix infrastructure orchestration
does not support multiple infrastructures divided into separate networks and VLANs with duplicate
IP address sets. When static IP addresses are allocated to one network, they cannot be reallocated
to a different network.

Change static IP addresses in the template each time you use the template, or use automatic IP
address allocation. Automatic allocation enables you to use the template multiple times for multiple
infrastructures, each having a different set of IP addresses assigned to the service.

Action

Service creation

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