13 troubleshooting topics, 1 access problems, 2 browser problems – HP Integrity rx4640 Server User Manual

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13 Troubleshooting topics

Access Problems
Browser Problems
Installation Problems
IP Address Problems
Sign In Problems
Security Problems
Other Problems

NOTE:

If noted, a topic might only apply to the HP-UX, Linux, or Windows operating system.

13.1 Access Problems

13.13.1.1

SMH Documentation Unclear on Treatment of securetty.
The HP System Management Homepage (HP SMH) does not use /etc/securetty. See
login(1) for details on /etc/securetty.

13.13.1.2

After entering a hostname on Linux, HP SMH does not start.
Hostnames that are 64 characters or longer in length are not supported on Linux.

13.2 Browser Problems

13.13.2.1

When I sign into HP SMH and close the browser, the HP SMH session is not ended. If I reopen
Internet Explorer, after closing it I can sign into HP SMH without credentials. How can I fix this
problem?
There are two possible solutions in order to be sure the HP SMH shortcut asks for credentials.

Solution 1

1.

Select Tools Internet Options

2.

Choose the Advanced tab.

3.

Under Settings Browsing, deselect Reuse windows for launching shortcuts (when tabbed
browsing is off).

4.

Click OK.

Solution 2

1.

Select Tools Internet Options

2.

Under the General tab, look for Tabs: Change how webpages are displayed in tabs.
Click Settings.

3.

Under Open links from other programs in:, select the third option The current tab or
window.

4.

In the Tabbed Browsing Settings pop-up window, click OK.

5.

Click OK to close Internet Options.

13.13.2.2

When I use Internet Explorer 6.0 in Windows, why do I see warnings in the Security Alert
dialog box when I sign in to the HP System Management Homepage (HP SMH)?
There are two possible warnings:

Warning 1: The name on the security certificate is invalid or does
not match the name of the site.

This warning occurs when you browse to HP SMH using an IP address. This warning also
occurs if you browse locally using localhost for the machine name.

Warning 2: The security certificate was issued by a company you
have not chosen to trust. View the certificate to determine

whether you want to trust the CA.

The

certificate

is issued by HP SMH. You can add the certificate to your Trusted Certificate

List and the warning goes away.

13.13.2.3

Opening a second Mozilla browser can appear as an unauthorized signin into HP SMH.

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