HP Integrity rx4640 Server - Manual (Page 78)

The command prompt window messages do not affect the performance or functionality of the
server or of SMH and can be ignored.
Any ProLiant or Integrity server configured with Windows 2000 Server or Windows Server
2003 (any edition) and HP SMH Version 2.1.3 (or later) when SMH is allowed to interact
with the desktop can be affected.
To prevent HP SMH from interacting with the server desktop, perform the following:
1. Click Start
→Programs→Administrative Tools→Services
2. Click HP System Management Homepage Properties.
3. Click the Log On tab.
4. Deselect Allow service to interact with desktop.
5. Click Apply and then click OK.
6. Restart the HP System Management Homepage service.
13.13.5.2 I gave a user group defined by Windows, such as Backup Operators, Administrator, Operator
and User , privileges through the HP SMH User Groups settings page. However, users in that
group cannot sign in or do not have the correct privileges in HP SMH.
HP SMH only recognizes four user groups defined by Windows: Administrators, Users, Guests
and Power Users. Other groups defined by Windows, such as Backup Operators, are not
recognized.
NOTE: On Linux, the group must be previously created using system tools as groupadd.
13.13.5.3 When trying to sign in to HP SMH on a Windows system using an administrative account
defined in the Backup Operators group, the sign in fails.
On Windows systems in the defined user groups, only Administrators, Users, Guests and
Power Users are recognized. Other groups defined by Windows, such as Backup Operators,
are not recognized. Create a new group and use it for providing access to HP SMH.
13.13.5.4 I cannot sign in to HP SMH on my server running the Windows operating system.
Complete the following:
1.
Verify that a valid Windows operating system account is set up and that the signin is
included in the Administrators group or in an HP SMH operating system group.
2. Sign in to the operating system, and change the password if prompted.
If this password prompt appears, the operating system Administrator has set up the user
account with the user must change the password at next sign in option selected.
Any signin created in the future can be added by the operating system group Administrator
without selecting the user must change the password at next sign on option. In
addition, if this option is selected, you can change the password through the operating
system before signing in to HP SMH.
13.13.5.5 I cannot sign in to HP SMH on my Windows XP operating system.
Go to Programs
→Administrative Tools→Local Security Settings and change the policy
to Network Access: Sharing and security model for local accounts from Guest Only to Classic
Only.
13.13.5.6 Why doesn't my password work after I upgrade my web-managed Products?
HP SMH v2.0 and later use operating system accounts, but previous versions use static accounts
(administrator, operator, and user). Any operating system account belonging to the
administrators group (root group in Linux) has administrative access to HP SMH. With this
access, you can assign accounts in other operating system account groups to different levels
of access for HP SMH. The HP SMH online help describes this process in detail.
NOTE: This does not apply to HP-UX.
13.13.5.7 I created new Windows accounts, using default settings, for use with HP SMH but I cannot
use them to sign in.
78 Troubleshooting topics