HP Intelligent Management Center Licenses - Manual (Page 40)

4.10 What should I pay attention to when performing a query or
filter operation?
Do not use the database reserved characters as the query or filter criteria. For example, do
not use brackets ([ ]) as the query or filter criteria in SQL server databases.
4.11 What should I do when Your permissions are changed, please
re-login appears?
Complete the ongoing operation (such as audit the process), and immediately log off and
re-log in to your system.
4.12 Why the permissions of existing SOM accounts must be checked
after an SOM upgrade?
The new SOM version may have re-defined existing account permissions or added new
permissions, and will not automatically update the permissions of existing SOM accounts.
You must manually check the existing account permissions and update them as needed.
4.13 Why cannot I open the process instance after clicking the
process link provided in the email?
This might happen when the server where the iMC resides is configured with multiple IP
addresses. To make sure that the link provided in the email is correct, follow these steps to
configure a valid IP address in the configuration file applicationContext-sd.xml:, add a sub
element <property name="cfgip" value="127.0.0.1"/> to the bean with ID
processExecutionMgr, and replace 127.0.0.1 with the configured IP address.
40 FAQ