HP Intelligent Management Center Licenses User Manual
Imc service operation manager, User guide
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Table of contents
Document Outline
- iMC Service Operation Manager
- Contents
- 1 Introduction/Overview
- 2 SOM Operation Guide
- Overview
- Network and service planners and administrators
- Role Characteristics
- Configuration examples
- Adding a CI type
- Adding a CI to the existing CMDB
- Adding a CI relation type
- Correlating two CIs
- Viewing the CI relations in a topology
- Adding a matching rule
- Knowledge/question type
- Adding a record to the knowledge base
- Filtering accounts
- Adding an SOM self-service account
- Deleting operation logs
- Uploading a customized template
- Performing audit by task
- Performing audit by task handler
- SOM Operators
- 3 Configuration examples
- 4 FAQ
- 5 Acronyms
- 6 Support and other resources