Encrypting and unlocking files, Cleaning the biopod sensor, Troubleshooting – APC BIOM34-EC User Manual

Page 8: Warranty, Warranty registration

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Biometric Password Managers

M.10

WINDOWS 98/ME CONFIGURATION

In Windows 98/ME, APC OmniPass replaces the login screen

to make the operating system more secure. To take advantage

of this feature, do the following:

1. From the Windows Start menu, select

Start> Settings> Control

Panel.

2. Select the APC

OmniPass control panel.

3. Select the Enable Desktop Security box.

Users should ensure that they know their password; otherwise,

they will be unable to log into the computer.

When using a Windows 98/ME machine to log on to a network,

users should make sure that their Windows password and user

name are identical to their network password and user name.

To modify user information in Windows 98/ME:

1. From the Windows Start menu, select

Start> Settings>

Control Panel.

2. Select

Users. From here, you can modify all user names

and passwords.

ENCRYPTING AND UNLOCKING FILES

To encrypt a file or folder:

1. Browse to the file or folder, and right-click on it.

2. From the drop-down menu, select

OmniPass Encrypt File(s)

and left-click the mouse.

3. Enter the user name and password/fingerprint scan when

prompted to encrypt the file or folder. If a folder

containing multiple files is selected, a window appears

with a list of the files in the folder and their encryption

status. Select

OK when the encryption is complete.

Note: Certain files and folders cannot be encrypted, such

as those inside the Windows directory and the program

files directory, and the folder where the APC OmniPass

software is installed.

To unlock an encrypted file or folder:

1. Browse to the file or folder, and right-click on it.

2. From the drop-down menu, select

OmniPass Decrypt File(s)

and left-click the mouse.

3. Enter the user name and password/fingerprint scan when

prompted to unlock the file or folder. If a folder containing

multiple files is selected, a window appears with a list of

the files and their status. Select OK once all files are

unlocked.

CLEANING THE BIOPOD SENSOR

To clean the Biopod sensor and drive ring:

1. Disconnect the Biopod from the computer.

2. Wet one end of a cotton swab with a water-based

household cleaner such as Formula 409®, Windex®, or

Fantastik®.

DO NOT use chlorinebased cleaners such as

bleach, or solvents such as acetone, paint thinner or

turpentine.

3. Gently rub the sensor surface and the finger drive with

the cotton swab. Do not allow any cleaner to drip into

the electronics around the sensor.

4. After cleaning, gently rub the surface again with a dry

cotton swab.

Note: Cleaning is not required on a regular basis. If material

does accumulate, the normal wiping action of a finger is

usually adequate to clean the sensor.

TROUBLESHOOTING

If a customer replaces the Biopod with another APC Biopod

and encounters problems while enrolling fingers, it may be

necessary to recalibrate the new Biopod by running the

ATDiag.exe utility on the software CD. For information on

using this utility, consult the ATDiag.txt file on the software

CD. Windows 2000/XP users may experience a problem

adding a Windows user to the APC OmniPass database. If

this happens, adjust the local security settings:

1. Log into Windows as an administrator.

2. From the Windows Start menu, select

Start> Settings>

Control Panels> Administrative Tools> Local Security Settings>

Security Options.

3. Select

Network Access: Sharing and Security Model for Local

Accounts. The setting should be Classic - local users

authenticate as themselves.

If the fingerprint sensor does not work while logging into

Windows XP, try changing the Windows user settings:

1. From the Windows Start menu, select

Start> Settings>

Control Panels> User Accounts.

2. Select

Change the way users log on or off, and make sure

that the settings for both the

Logon Screen and Fast User

Switching options are the same (enabled or disabled).

WARRANTY

The standard warranty is two (2) years from the date of

purchase. APC’s standard procedure is to replace the original

unit with a factory reconditioned unit. APC w i l l ship the

replacement unit once the defective unit has been received

by the repair department, or cross-ship upon the receipt of

a valid credit card number. The customer pays for shipping

the unit to APC. APC pays ground freight transportation

costs to ship the replacement unit to the customer.

WARRANTY REGISTRATION

To register this product for purposes of the warranty,

please go to warranty.apc.com.

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