HP Storage Essentials NAS Manager Software - Manual (Page 639)

Storage Essentials 5.00.01 User Guide 609
The new certificate is copied to the correct location.
Troubleshooting After Upgrading
This section provides information on troubleshooting after upgrading. It includes the following
topics:
”
SMI-S Switches Must Be Removed and Rediscovered After Upgrading ” on page 609
SMI-S Switches Must Be Removed
and Rediscovered After Upgrading
You must remove and rediscover Cisco, QLogic, or CNT switches supported through SMI-S after you
upgrade the management server. These additional steps vary according to whether you do
discovery from HP SIM or HP SE.
IMPORTANT: Refer to the support matrix for information on which models and firmware revisions
are supported through SMI-S.
HP SIM
1. To remove elements from the HP SIM database:
a. Click Systems in the left pane.
b. Select the elements you want to delete.
c. Click Delete.
2. Rediscover the Cisco, QLogic, or CNT switches in HP SIM. See ” Step 1 - Discover Switches ” on
page 31.
3. Perform Discovery Data Collection. See ” Step 4 - Discovery Data Collection or Get Details ” on
page 80.
HP SE
1. Remove the Cisco, QLogic, or CNT switches supported through SMI-S from HP SE. See ” Deleting
Elements from the Product ” on page 78.
2. Rediscover the Cisco, QLogic, or CNT switches in HP SE. See ” Step 1 - Discover Switches ” on
page 31.
3. Perform Get Details. See ” Step 4 - Discovery Data Collection or Get Details ” on page 80.
Troubleshooting Discovery and
Discovery Data Collection/Get Details
This section describes the following:
• ” Names are Changed After Running Discovery Data Collection/Get Details for Cisco SMI-S
Switches ” on page 610
• ” Configuring E-mail Notification for Discovery Data Collection/Get Details ” on page 610
• ” Increasing the Time-out Period and Number of Retries for Switches in Progress ” on page 611