HP 3PAR Application Software Suite for Microsoft Exchange - Manual (Page 163)

Table 10 HP 3PAR Recovery Manager Software for Microsoft Exchange Event Messages (continued)
Description/Action Error Message Event ID
The repository location for Recovery Manager for Exchange could not
be retrieved from the registry. RME5158: ERROR: Could not
retrieve the Recovery Manager
for Exchange repository location 5158
•
Check that you have access to the registry location for the Recovery
Manager application and ensure the registry value for the repository
location exists.
from registry. Check the
Recovery Manager for
Exchange installation.
•
To locate the registry key, open Windows Registry using regedit.
Check for the following key:
HKEY_LOCAL_MACHINE\SOFTWARE\3PAR\RM_Exchange
Microsoft VSS only allows a maximum of 64 volumes to simultaneously
participate in a snapshot process.
• Reduce the number of volumes for the snapshot.
RME5159: ERROR: Maximum
number of volumes exceeded. 5159
A copy process was not completed due to the status of the mailbox
database/storage group.
•
Check the mailbox database/storage group status. Get it into a
Healthy state and then try to create a copy.
RME5160: ERROR: The
replication status of a Mailbox
Database is '<Status>'. A copy
of unhealthy Mailbox Database
cannot be made. 5160
The NetBackup installation information could not be retrieved from the
registry. RME5162: ERROR: Unable to
get Netbackup install
information from registry. 5162
• Check that NetBackup is properly installed and make sure you have
access to the registry entry.
•
Confirm the NetBackup installation using Add/Remove Programs.
•
Use regedit to check for the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE
Could not open the NetBackup path for the specified registry key. RME5163: ERROR: Could not
open NetBackup path registry
key '<Registry key path>'. 5163
•
Check that NetBackup is properly installed and make sure you have
access to the registry entry.
• Confirm the NetBackup installation using Add/Remove Programs.
•
Use regedit to check for the registry key.
The Exchange server information could not be retrieved from the Active
Directory.
• Check the Active Directory connection. Try opening the Exchange
administrative UI or Exchange Console to determine if the connection
is active.
RME5166: ERROR: Could not
retrieve Exchange server
information from the Active
Directory. 5166
Virtual copy creation could not be completed due to a possible database
dismount in the associated mailbox database/storage group.
•
Mount all the databases in the mailbox database/storage group and
try to create the virtual copy.
RME5167: ERROR: One of the
databases in the Mailbox
Database may be dismounted,
cannot continue with Virtual
Copy creation. 5167
Multiple files from the mailbox database/storage group share volumes.
• Check the file path and volume mapping to determine which volume
is shared with the other mailbox database/storage group(s). Unmount
this shared volume.
RME5168: ERROR: Two or more
files of this Mailbox Database
share volume(s). Please unmount
the shared volume(s) before
proceeding. 5168
An unexpected VSS error has occurred. RME5169: ERROR: A VSS
unexpected error has occurred. 5169
•
Try waiting ten minutes and try again, up to three times.
It is recommended to wait ten
•
Check the application and system event logs for VSS errors. minutes and try again, up to
three times.
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