HP Deskjet 6127 Color Inkjet Printer - Manual (Page 19)

ethernet troubleshooting
Were more than four people printing to the printer at the same time ?
Yes. Wait until the printer is
idle, then reprint your
document.
No. Proceed to the next question.
Does the Activity light blink when you try to print a document?
Yes. If the
document does not print,
then click
here for more
troubleshooting.
No.
Verify the following:
●
The printer is selected in the
application from which you are
trying to print.
●
The computer is connected to the
network.
If you still cannot print then reset the
printer to the factory default configuration .
cannot browse to the printer's internal web page
Verify the following:
●
You are not using a phone cord to connect the printer to the network.
●
The ethernet cable is securely connected to the printer.
●
The ethernet hub or router is on and working properly.
●
The computer that you are using is connected to the network.
If you still cannot access the printer's internal web page, then follow these steps:
1. Print a network configuration page .
2. Find the printer's URL (item 2 on the configuration page).
3. Launch your Internet browser.
file:///C|/enu/ug_ethernet_problems_fs.html (2 of 3) [12/17/2002 1:00:34 PM]