HP 3PAR Application Software Suite for Microsoft Exchange Licenses - Manual (Page 110)

Table 6 HP 3PAR Recovery Manager Software for Microsoft Exchange Event Messages (continued)
Description/Action Error Message Event ID
The Remote Copy volume group could not be located.
• Use ProvCfg to check that the target HP 3PAR Storage System is
configured as the default for the Remote Copy backup server. (For
ProvCfg.exe
utility details, refer to the provider's user's guide.)
RME5412: ERROR: Unable to
locate remote copy group. 5412
Virtual copy verification has failed.
• Try to verify the virtual copy using the RMExch validate command.
RME5414: ERROR: Virtual copy
verification failed. 5414
bcd.xml is missing for a virtual copy. Therefore, it cannot be mounted
using the RMExch mount command.
RME5437: ERROR: Backup
document (bcd.xml) for virtual
copy is missing or is corrupted. 5437
•
Clear this virtual copy by running Rmexch analyze -sync
Therefore, virtual copy cannot
be mounted.
•
If required, mount this virtual copy using HP 3PAR CLI commands.
HP Data Protector did not allow the operation. RME5438: ERROR: Data
Protector Actions:
<DataProtector command error> 5438
•
Check that you have met the prerequisites for using Data Protector
for backup initiated by Recovery Manager.
• Check that the correct permissions are assigned to Data Protector
backup client users.
The server could not be accessed. RME3231: Error: Server <server
name> is not a valid server or
is not reachable. 3231
•
Check whether the server name and domain name are entered
correctly.
• If the server name and domain name are correct, check whether you
can ping <server name>.
Could not access the HP 3PAR Storage System. RME3243: ERROR: Failed to log
in to InServ due to invalid
username or password. 3243
• Check whether the HP 3PAR VSS Provider Software can access the
HP 3PAR Storage System with the registered credentials.
•
Run provcfg inserv -detail.
• Refer to the HP 3PAR VSS Provider Software User's Guide for more
details.
To set up synchronous Remote Copy, see Chapter 9, “Remote Copy for
Recovery Manager.” RME3247: ERROR: Please use
a version of VSS Provider that 3247
supports synchronous Remote
Copy virtual copies, and enable
synchronous remote virtual
copies.
110 Event Messages