HP XP P9500 Storage User Manual

Page 80

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Table 33 Troubleshooting secondary path status problems (continued)

Corrective action

Description

Path status

The specified port in the
remote system is physically

RCU Port Number
Mismatch

Make sure that you entered the correct remote system port
number. Correct the port number if necessary.

disconnected from the main

Make sure that the main and remote system are physically
connected.

system, or the port is not
configured as an RCU target
port.

Make sure that the port in the RCU is configured as an RCU
target port. Configure the port as an RCU target port if
necessary.

Make sure that the Fibre Channel topology settings of the
main and remote system ports are correct.

Make sure that the remote system port is configured as an RCU
target port. See

“Define port attributes” (page 45)

.

The specified remote system
port is not configured as an
RCU target port.

RCU Port Type
Mismatch

Configure the port as an RCU target port if necessary.

Make sure that the remote system port and data path hardware
(cables and switches) are properly configured and functioning.

The main system connected
to the remote system

Communication Failed

successfully, but logical
communication timeout
occurred.

Repair the port on the main system.

The main system port does not
work.

Logical Blockade

Repair the port on the remote system. Delete the path with Edit
Path or Delete RCU, then add the path again with Edit Path
or Add RCU.

Remote system port does not
work.

Repair the path relay equipment. Delete the path with Edit Path
or Delete RCU, then add the path again with Edit Path or Add
RCU.

The path relay equipment
does not work.

Replace the broken cable. Delete the path with Edit Path or
Delete RCU, then add the path again with Edit Path or Add
RCU.

The connection cable is
physically broken.

Delete the path with Edit Path or Delete RCU, then add the
path again with Edit Path or Add RCU.

A program error is detected.

Program Error

Wait until processing is completed.

Changing attribute is in
progress.

In Progress

Delete the failed path. You may need to change the minimum
paths setting or delete the remote system (RCU) to delete the

This path was not established.

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path. Then add the path/remote system using Edit Path or Add
RCU.

Table 34 Troubleshooting suspended Continuous Access Synchronous Z pairs

Corrective action

Description

Applies to

Pair status/type

Resynchronize the pair from the MCU (Resume
Pair).

The user suspended the pair from
the MCU using the M-VOL Failure

M-VOL

M-VOL by
Operator

for Suspend Kind option. The
R-VOL suspend type is by MCU.

Resynchronize the pair from the MCU (Resume
Pair).

The user suspended the pair from
the MCU or RCU using the R-VOL
for Suspend Kind option.

M-VOL,
R-VOL

R-VOL by
Operator

Resynchronize the pair from the MCU (Resume
Pair).

The RCU received a request from
the MCU to suspend the pair. The

R-VOL

by MCU

M-VOL suspend type is M-VOL by
Operator or R-VOL by Operator.

80

Troubleshooting

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