HP Integrity NonStop J-Series - Manual (Page 98)

Web ViewPoint User Guide Version 5.14 - 528226-014 98
The displayed information for all events may be sorted in either direction based on the value of any column. To do
so, first click on to pause the events collection then simply click on the column heading of a selected column. Sort
direction (ascending or descending) switches when you click on the same column twice.
A summary bar at the bottom of the Window shows the total count of messages currently displayed for each of
the three message type categories (Critical, Action, Others). These are all Hyperlink and on clicking any of the
category it will take you to new live window which displays events of only that particular category in live mode. All
these are updated as new message(s) come in and/or when messages are acknowledged.
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4.2.1.3 DISPLAYING EMS EVENT HELP & TOKEN DUMP
You may retrieve and display help text (where available) for a selected Event, along with a dump of all tokens
included with the Event message. The help text is retrieved from one of two databases on the host. This contains
information such as summary and detail description of the reported message. Also included, is information on
Cause of the Event, its Effect on the system or applications, and Recovery methods.
To display this information, simply click on the sequence number of the Event message. Web ViewPoint first
searches its BAM (Business Application Manual) database for any available help text.
BAM database is empty when Web ViewPoint is first installed on your HP NonStop Server. You may then use a
BAM maintenance tool to enter information specific to messages generated by your in-house applications, or to
enter preferred content for Events generated by NonStop system programs. Next, HP’s Operator Messages
Manual (file EVENTTX) is consulted, if there are no entries in the BAM database for the selected Event. Any
information found is displayed, in absence of BAM content. Note that if BAM data is displayed, a link will also be
present to give you access to the relevant content in the Operator Messages Manual as a secondary source of
information.
Note that you can always display and access the Operator Message manual in its entirety by clicking on the iconon
the upper right side of the screen.
A link labeled “User provided info” is displayed below the help content which opens a new Window where you can
enter additional text you wish to record with EMS in association with this selected Event.
Detail Token Dump fields and values are also displayed at the bottom of the screen, labeled as Token Dump. This
content too varies from one Event to the next, and simply displays whatever information the process chose to
include with its EMS message.
4.2.2 QUERY VIEW
This feature is used to display historical EMS messages. You can control the type, and scope of the messages that
get displayed based on a set of conditions you define in the Setting Window. While on the Query Window, you
may access the Settings Window, by clicking on the
icon on the upper right side of the screen.
4.2.2.1 QUERY VIEW SETTINGS PAGE
This Window is used to define the content to be displayed on the Event Query screen. The setting you define here
is also recorded in a cookie on your PC. This cookie is read and used the next time you open this Window. The
setting Window is displayed in three separate areas as described below: