Store printing supplies, Store ink cartridges, Store printheads – HP Officejet Pro K8600 Printer User Manual

Page 58: Troubleshooting tips and resources, Store ink cartridges store printheads

Advertising
background image

Store printing supplies

This section covers the following topics:

Store ink cartridges

Store printheads

Store ink cartridges

Ink cartridges can be left in the device for extended periods of time. If you remove the
ink cartridges, place them in an airtight container, such as a resealable plastic bag.

Store printheads

Printheads can be left in the device for extended periods of time. If you remove the
printheads, place them in an airtight container, such as a resealable plastic bag.

Troubleshooting tips and resources

Use the following tips and resources to resolve printing problems.

For a paper jam, see

Clear jams

.

For paper-feed problems, such as the paper skew and paper pick, see

Solve

paper-feed problems

.

Verify that:

Power light is on and not blinking. When the device is turned on for the first
time, it takes approximately 10 minutes to initialize it after the printheads are
installed.

The device is in the ready state. If lights are on or blinking, see

Control-panel

lights reference

.

No error messages appear on the computer screen.

Power cord and other cables are working, and are firmly connected to the
device. Make sure the device is connected firmly to a functioning alternating
current (AC) power outlet, and is turned on. For voltage requirements, see

Electrical specifications

.

Media is loaded correctly in the tray and is not jammed in the device.

Printheads and ink cartridges are properly installed in their correct color-coded
slots. Press down firmly on each one to ensure proper contact. Ensure you
have removed the orange protective caps from each printhead.

Printhead latch and all covers are closed.

The rear access panel or optional duplexer is locked into place.

All packing tapes and materials are removed.

The device can print a self-test diagnostic page. For more information, see

Understand the self-test diagnostic page

.

The device is set as the current or default printer. For Windows, set it as the
default in the Printers folder. For the Mac OS, set it as the default in the Printer
Setup Utility. See your computer's documentation for more information.

Chapter 5

54

Maintain and troubleshoot

Advertising