Hp customer care – HP Color LaserJet 3800 Printer series User Manual

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HP Customer Care

Online Services

For 24-hour access to updated HP printer-specific software, product information, and support
information using an Internet connection, go to the appropriate Web site.

HP Color LaserJet 3000 Series printer:

www.hp.com/support/clj3000

HP Color LaserJet 3600 Series printer:

www.hp.com/support/clj3600

HP Color LaserJet 3800 Series printer:

www.hp.com/support/clj3800

Go to

www.hp.com/support/net_printing

for information about the HP Jetdirect external print server.

HP Instant Support Professional Edition (ISPE) is a suite of Web-based troubleshooting tools for desktop
computing and printing products. Go to

instantsupport.hp.com

.

Telephone support

HP provides free telephone support during the warranty period. For the telephone number for your
country/region, see the flyer that shipped with the printer, or visit

www.hp.com/support/callcenters

.

Before calling HP, have the following information ready: the product name and serial number, the date
of purchase, and a description of the problem.

Software utilities, drivers, and electronic information

HP Color LaserJet 3000 Series printer:

www.hp.com/go/clj3000_software

HP Color LaserJet 3600 Series printer:

www.hp.com/go/clj3600_software

HP Color LaserJet 3800 Series printer:

www.hp.com/go/clj3800_software

The Web page for the drivers is in English, but you can download the drivers themselves in several
languages.

HP direct ordering for accessories or supplies

United States:

www.hp.com/sbso/product/supplies

.

Canada:

www.hp.ca/catalog/supplies

Europe:

www.hp.com/supplies

Asia-Pacific:

www.hp.com/paper/

To order genuine HP parts or accessories, go to the HP Parts Store at

www.hp.com/buy/parts

(U.S. and

Canada only), or call 1-800-538-8787 (U.S.) or 1-800-387-3154 (Canada).

HP service information

To locate HP-Authorized Dealers, call 1-800-243-9816 (U.S.) or 1-800-387-3867 (Canada).

Outside the United States and Canada, call the customer support number for your country/region. See
the flyer that shipped in the box with the printer.

HP service agreements

Call 1-800-835-4747 (U.S.) or 1-800-268-1221 (Canada).

ENWW

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