Cannot insert an ink cartridge, Ink cartridge status messages, Cannot insert a printhead – HP Designjet T1200 Printer series User Manual
Page 172
Cannot insert an ink cartridge
1.
Check that you have the correct type of cartridge (model number).
2.
Check that the colored label on the cartridge is the same color as the label on the slot.
3.
Check that the cartridge is correctly oriented, with the letter or letters marking the cartridge label
right-side up and readable.
CAUTION:
Never clean inside the ink cartridge slots.
Ink cartridge status messages
These are the possible ink cartridge status messages:
●
OK: the cartridge is working normally, with no known problems.
●
Missing: there is no cartridge present, or it is not correctly connected to the printer.
●
Low: the ink level is low.
●
Very low: the ink level is very low.
●
Empty: the cartridge is empty.
●
Reseat: you are recommended to remove the cartridge and then reinsert it.
●
Replace: you are recommended to replace the cartridge with a new cartridge.
●
Altered: there is something unexpected about the cartridge's status.
●
Expired: it is past the cartridge's expiration date.
Cannot insert a printhead
1.
Check that you have the correct type of printhead (model number).
2.
Check that you have removed the two orange protective caps from the printhead.
3.
Check that the colored label on the printhead is the same color as the label on the slot.
4.
Check that the printhead is correctly oriented (compare with the others).
5.
Check that you have correctly closed and latched the printhead cover, see
The front-panel display recommends reseating or
replacing a printhead
1.
From the front panel, turn the power off then on.
2.
Check the front-panel display message, if it shows the ready message, the printer is ready to
print. If the problem remains continue with the next step.
3.
Remove a printhead on page 117
164 Chapter 17 Troubleshooting ink cartridge and printhead issues
ENWW
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