HP Hitachi Dynamic Link Manager Software User Manual

Page 417

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5. Troubleshooting

393

5.3.3 Identifying the Error Path

Check the obtained path information to find the path with the error. In the

Status

column, the error path has the status

Offline(E)

or

Online(E)

.

5.3.4 Narrowing Down the Hardware That Might Have Caused the

Error

Check the

DskName

,

iLU

,

ChaPort

, and

HBAPortWWN

columns of the path with the

error to narrow down the hardware that may be the cause of the error. To physically

identify the hardware corresponding to

DskName

,

iLU

, and

ChaPort

, use the

information provided by the storage-system management program.

5.3.5 Identifying the Error Location and Correcting any Hardware

Error

Use the Windows and hardware management tools to identify the error location, and

then resolve the problem. For hardware maintenance, contact your hardware vendor or

maintenance company, if there is a maintenance contract.

5.3.6 Placing the Path Online

After the path has recovered from the error, use the

dlnkmgr

command's

online

operation to place the path back online. For details on the

online

operation, see

6.5 online (Places Paths Online). Execute the following command:

# /opt/DynamicLinkManager/bin/dlnkmgr online

Executing this command places all the offline paths online.
If any path cannot be placed online due to an error, the KAPL01039-W message will

appear. To ignore such paths and to continue processing, type

y

. Type

n

to cancel

processing.
Check the statuses of the paths that cannot be placed online, and resolve the problem.

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