Document Outline

• Product basics
  • Product overview
    • HP Officejet Pro X451 Series models
    • HP Officejet Pro X551 Series models
  • Environmental features
  • Accessibility features
  • Product views
    • Front view (X451 Series)
    • Front view (X551 Series)
    • Back view
    • Interface ports
    • Serial number and model number location
    • Control panel layout (X451 Series)
      • Buttons on the Home screen (X451 Series)
      • Control panel help system
    • Control panel layout (X551 Series)
      • Buttons on the Home screen (X551 Series)
      • Control panel help system
• Control panel menus
  • Status menu
  • Apps
  • Plug and Print (Officejet Pro X551 models only)
  • Setup Menu
    • Network menu
    • HP Web Services menu (Officejet Pro X451 models only)
    • Device Setup menu
    • Tools menu
    • Print Reports menu
• Connect the product
  • Connect the product using a USB cable
    • CD installation
  • Connect the product to a network
    • Supported network protocols
    • Install the product on a wired network
      • Obtain the IP address
      • Install the software
    • Configure IP network settings
      • View or change network settings
      • Set or change the product password
      • Manually configure IPv4 TCP/IP parameters from the control panel
      • Link speed and duplex settings
    • HP ePrint
  • Connect the product to a wireless network (wireless models only)
    • Connect the product to a wireless network using the Wireless Setup Wizard (Officejet Pro X551)
    • Connect the product to a wireless network using WPS
    • Connect the product to a wireless network using a USB cable (Officejet Pro X451 only)
    • Install the software for a wireless product currently on the network
    • Manually connect the product to a wireless network
• Use the product with Windows
  • Supported operating systems and printer drivers for Windows
  • Select the correct printer driver for Windows
    • HP Universal Print Driver (UPD)
      • UPD installation modes
  • Change print job settings for Windows
    • Priority for print settings
    • Change the settings for all print jobs until the software program is closed
    • Change the default settings for all print jobs
    • Change the product configuration settings
  • Remove the printer driver from Windows
  • Supported utilities for Windows
• Use the product with Mac
  • Supported operating systems and printer drivers for Mac
  • Software for Mac computers
    • HP Utility for Mac
      • Open the HP Utility
      • HP Utility features
  • Priority for print settings for Mac
  • Change printer-driver settings for Mac
    • Change the settings for all print jobs until the software program is closed
    • Change the default settings for all print jobs
    • Change the product configuration settings
  • Remove the printer driver from Mac operating systems
  • Supported utilities for Mac
    • HP Embedded Web Server
  • Solve problems with Mac
• Paper and print media
  • Understand paper use
  • Change the printer driver to match the paper type and size in Windows
  • Supported paper sizes
  • Supported paper types and tray capacity
  • Load paper trays
    • Load Tray 1 (multi-purpose tray on left side of the product)
    • Load Tray 2 or optional Tray 3
  • Configure trays
• Ink cartridges
  • Ink cartridge information
  • Supplies views
    • Ink cartridge view
  • Manage ink cartridges
    • Change settings for ink cartridges
      • Print when an ink cartridge is at estimated end of life
      • Modify the Low Ink Warning Level settings from the control panel
      • Print with General Office mode
    • Store and recycle supplies
      • Recycle supplies
      • Ink cartridge storage
      • HP policy on non-HP ink cartridges
    • HP anticounterfeit website
  • Replacement instructions
    • Replace the ink cartridges
  • Solve issues with supplies
    • Check the ink cartridges
      • Refilled or remanufactured ink cartridges
      • Interpret the Print Quality Report
    • Interpret control panel messages for supplies
      • Non-HP ink cartridges installed
      • Use SETUP Cartridges
      • Do not use SETUP cartridges
      • <Color>Cartridge Low
      • <Color>Cartridge Very Low
      • Counterfeit or used <color> cartridge installed
      • Genuine HP supply installed
      • Incompatible <color>
      • Install [color] cartridge
      • Out of Ink <Color>
      • Used [color] installed, to accept press OK
• Print
  • Print tasks (Windows)
    • Open the printer driver with Windows
    • Get help for any printing option with Windows
    • Change the number of print copies with Windows
    • Save custom print settings for reuse with Windows
      • Use a printing shortcut with Windows
      • Create printing shortcuts
    • Improve print quality with Windows
      • Select the page size with Windows
      • Select a custom page size with Windows
      • Select the paper type with Windows
      • Select the paper tray with Windows
    • Print on both sides (duplex) with Windows
      • Automatically print on both sides with Windows
    • Print multiple pages per sheet with Windows
    • Select page orientation with Windows
    • Set Advanced color options with Windows
  • Print tasks (Mac)
    • Create and use printing presets with Mac
    • Print a cover page with Mac
    • Print multiple pages on one sheet of paper with Mac
    • Print on both sides of the page (duplex printing) with Mac
    • Set the color options with Mac
  • Additional print tasks (Windows)
    • Cancel a print job
      • Cancel a print job with Windows
    • Print colored text as black (grayscale) with Windows
    • Print on special paper or labels with Windows
    • Print the first or last page on different paper with Windows
    • Scale a document to fit page size with Windows
    • Add a watermark to a document with Windows
    • Create a booklet with Windows
  • Additional print tasks (Mac OS X)
    • Cancel a print job with Mac
    • Change the paper size and type with Mac
    • Resize documents or print on a custom paper size with Mac
    • Use watermarks with Mac
  • Use HP ePrint
  • Use the HP ePrint Mobile Driver
  • AirPrint
  • Connect the printer with HP Wireless Direct
    • Connect and print from a WiFi capable mobile device
    • Connect and print from a WiFi capable computer over a wireless router and Wireless Direct
    • Connect and print from a WiFi capable computer over Wireless Direct only
    • Change from printing over USB to a Wireless Direct connection
  • Plug and Print USB Drive printing
    • For Officejet Pro X551 Series printers
• Color
  • Adjust color
    • Change the color theme for a print job
    • Change the color options
  • Use the HP EasyColor option
  • Match colors to your computer screen
  • Print fade- and water-resistant prints
• Manage and maintain
  • Print information pages
  • Use the HP Embedded Web Server
    • About cookies
    • Open the HP Embedded Web Server
    • Features
      • Home tab
      • Web Services tab
      • Network tab
      • Tools Tab
      • Settings Tab
  • Use HP Web Jetadmin software
  • Product security features
    • Security statements
    • Assign an administrator password in the HP Embedded Web Server
    • Control Panel Lock
    • Disable unused protocols and services
    • Administrator Settings
    • Color Access Control
    • Protected Protocols – HTTPS
    • Firewall
    • Scan-to and Fax-to Folder Authentication
    • Syslog
    • Certificates
    • Signed Firmware
    • Wireless Authentication
  • Economy settings
    • Print with General Office mode
    • Power handling
      • Set Standby
      • Set Sleep After Standby
      • Schedule On/Off
  • Clean the product
    • Clean the control panel
  • Product updates
• Solve problems
  • Customer support
  • Problem-solving checklist
    • Step 1: Check that the product power is on
    • Step 2: Check the control panel for error messages
    • Step 3: Test print functionality
    • Step 4: Try sending a print job from a computer
    • Step 5: Test the Plug and Print USB Drive printing functionality (X551 Series)
    • Factors that affect product performance
  • Restore the factory-set defaults
  • Paper feeds incorrectly or becomes jammed
    • The product does not pick up paper
    • The product picks up multiple sheets of paper
    • Prevent paper jams
  • Clear jams
    • Jam locations
    • Clear jams in Tray 1(Multi-purpose tray)
    • Clear jams in Tray 2
    • Clear jams in optional Tray 3
    • Clear jams in the left door
    • Clear jams in the output bin
    • Clear jams in the duplexer
  • Improve print quality
    • Use the correct paper type setting in the printer driver
      • Change the paper type and size setting for Windows
      • Change the paper type and size setting for Mac
    • Adjust color
      • Change the color theme for a print job
      • Change the color options
    • Use paper that meets HP specifications
    • Check the ink cartridges
      • Refilled or remanufactured ink cartridges
      • Interpret the Print Quality Report
      • Inspect the ink cartridge for damage
    • Clean ink smears
    • Clean the printhead
    • Use the printer driver that best meets your printing needs
  • The product does not print or it prints slowly
    • The product does not print
    • The product prints slowly
  • Solve Plug and Print USB Drive printing problems (X551 Series)
    • The USB Print menu does not open when you insert the USB accessory
    • The file does not print from the USB storage device
    • The file that you want to print is not listed in the USB Print menu
  • Solve product connectivity problems
    • Solve USB direct-connect problems
    • Solve network problems
      • Poor physical connection
      • The computer is using the incorrect IP address for the product
      • The computer is unable to communicate with the product
      • The product is using incorrect link and duplex settings for the network
      • New software programs might be causing compatibility problems
      • The computer or workstation might be set up incorrectly
      • The product is disabled, or other network settings are incorrect
  • Solve wireless network problems
    • Wireless connectivity checklist
    • The control panel displays the message: The wireless feature on this product has been turned off
    • The product does not print after the wireless configuration completes
    • The product does not print, and the computer has a third-party firewall installed
    • The wireless connection does not work after moving the wireless router or product
    • Cannot connect more computers to the wireless product
    • The wireless product loses communication when connected to a VPN
    • The network does not appear in the wireless networks list
    • The wireless network is not functioning
  • Solve product software problems with Windows
  • Solve product software problems with Mac
    • The printer driver is not listed in the Print & Fax list
    • The product name does not appear in the product list in the Print & Fax list
    • The printer driver does not automatically set up the selected product in the Print & Fax list
    • A print job was not sent to the product that you wanted
    • When connected with a USB cable, the product does not appear in the Print & Fax list after the drive ...
    • You are using a generic printer driver when using a USB connection
• Supplies and accessories
  • Order parts, accessories, and supplies
  • Part numbers
• Service and support
  • Hewlett-Packard limited warranty statement
  • End User License Agreement
  • OpenSSL
  • Customer support
• Product specifications
  • Physical specifications
  • Power consumption, electrical specifications, and acoustic emissions
  • Acoustic emissions
  • Environmental specifications
• Environmental product stewardship program
  • Protecting the environment
  • Ozone production
  • Power consumption
  • Paper use
  • Plastics
  • HP Officejet print supplies
  • Return and recycling instructions
    • United States and Puerto Rico
      • Multiple returns (more than one cartridge)
      • Single returns
      • Shipping
        • Residents of Alaska and Hawaii
    • Non-U.S. returns
    • Battery disposal
    • Printer recycling
  • Paper
  • Material restrictions
  • Disposal of waste equipment by users
  • Electronic Hardware Recycling
  • Chemical substances
  • Material Safety Data Sheet (MSDS)
  • For more information
  • Substances Table (China)
  • Restriction on Hazardous Substances statement (Turkey)
  • Restriction on Hazardous Substances statement (Ukraine)
  • Restriction on Hazardous Substances statement (Vietnam)
• Regulatory information
  • Regulatory Notices
    • Regulatory model identification number
    • FCC Statement
  • VCCI statement (Japan)
  • Power cord instructions
  • Power cord statement (Japan)
  • EMC statement (Korea)
  • GS statement (Germany)
  • European Union Regulatory Notice
  • Additional statements for wireless products
    • FCC compliance statement—United States
    • Notice to users in the US and Canada
    • Australia statement
    • Brazil ANATEL statement
    • Canadian statements
    • Japan statement
    • Korean statement
    • Taiwan statement
    • Mexico statement
  • Anonymous usage information storage
• How do I?
• Index