HP StorageWorks 2000fc G2 Modular Smart Array User Manual

Page 136

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136 Troubleshooting

When I open Simple SAN Connection Manager, why doesn’t it discover my subsystems?

Why doesn’t Simple SAN Connection Manager start up?

Why does the storage subsystem fail to create logical disk with maximum size?

Symptoms:

This can be caused by several factors:

Another application is running on the same or different system and connects to the

subsystem. Some storage subsystems only allow a single application to connect and

perform management functions on them.

The subsystems do not have an FC link to the Simple SAN Connection Manager

system. Simple SAN Connection Manager requires a direct FC link to discover and

manage the subsystem.

The subsystem’s hardware provider has not been installed or registered on the

Simple SAN Connection Manager system.

Solution:

Ensure that your subsystems have a direct FC link and that the subsystem’s hardware is

registered on Simple SAN Connection Manager.

Symptoms:

When I try to start Simple SAN Connection Manager, it does not open and I get an

error message. This happens when multiple copies of Simple SAN Connection

Manager are trying to be used within the SAN at the same time. On launching Simple

SAN Connection Manager, a message box saying:

The application cannot run. No storage subsystem was

detected

.

Solution:

Close all instances of Simple SAN Connection Manager running on other machines

connected to the SAN, and then re-launch Simple SAN Connection Manager.

Symptoms:

When creating a logical disk with the maximum size allowed, some storage subsystems

fail the request with one of the following error messages:

Not enough space for the new logical disk.

Cannot complete the logical disk creation request.

This could be because the subsystems do not have enough space for the new logical

disk’s size. The subsystems might need space for the new logical disk overhead or

space is not available because of bad sectors on the drives.

Solution:

When this problem occurs, reduce the logical disk size and re-initiate the logical disk

creation request.

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