HP Netserver L Server series User Manual

Page 29

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Chapter 5

Error Message Reference

25

Code

Description

Recommended Action

8. If system repeatedly shows this error, replace the CPU chip or board, as
appropriate.

0014h

FLAG Register Set
or Reset error.

1. Take ESD precautions and make sure the system board is seated.

2. Check the seating of the voltage regulator module (VRM) if present.

3. Be sure the processor board (if any) is seated.

4. Make sure the CPU chip is seated.

5. Make sure the memory elements (DIMMs) are properly seated.

6. Check system fans. If overheating occurs, chip may shut down.

7. If the system ran with temperature high, let it cool for 30 minutes, then restart.

8. If system repeatedly shows this error, replace the CPU chip or board, as
appropriate.

0015h

Protected mode
instruction execution
error.

1. Take ESD precautions and make sure the system board is seated.

2. Check the seating of the voltage regulator module (VRM) if present.

3. Be sure the processor board (if any) is seated.

4. Make sure the CPU chip is seated.

5. Make sure the memory elements (DIMMs) are properly seated.

6. Check system fans. If overheating occurs, chip may shut down.

7. If the system ran with temperature high, let it cool for 30 minutes, then restart.

8. If system repeatedly shows this error, replace the CPU chip or board, as
appropriate.

0016h

32-bit multiplication
error.

1. Take ESD precautions and make sure the system board is seated.

2. Check the seating of the voltage regulator module (VRM) if present.

3. Be sure the processor board (if any) is seated.

4. Make sure the CPU chip is seated.

5. Make sure the memory elements (DIMMs) are properly seated.

6. Check system fans. If overheating occurs, chip may shut down.

7. If the system ran with temperature high, let it cool for 30 minutes, then restart.

8. If system repeatedly shows this error, replace the CPU chip or board, as
appropriate.

001Eh

The detected CPU
Speed is not the
same as specified.

Check jumpers or switches on the system board to be sure they are set properly
according to the technical reference label or card.

0020h

NDP not ready.

1. Take ESD precautions and make sure the system board is seated.

2. Check the seating of the voltage regulator module (VRM) if present.

3. Be sure the processor board (if any) is seated.

4. Make sure the CPU chip is seated.

5. Make sure the memory elements (DIMMs) are properly seated.

6. Check system fans. If overheating occurs, chip may shut down.

7. If the system ran with temperature high, let it cool for 30 minutes, then restart.

8. If system repeatedly shows this error, replace the CPU chip or board, as
appropriate.

0021h

Cannot reset the
NDP.

1. Take ESD precautions and make sure the system board is seated.

2. Check the seating of the voltage regulator module (VRM) if present.

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