Video test, Ide cd-rom – HP Netserver L Server series User Manual

Page 61

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Chapter 5

Error Message Reference

57

Code

Description

Recommended Action

0814h

DiagTools Error

Report error to HP Customer Care Center and get the latest version of DiagTools.

0815h

DiagTools Error

Report error to HP Customer Care Center and get the latest version of DiagTools.

0816h

DiagTools Error

Report error to HP Customer Care Center and get the latest version of DiagTools.

0830h

DiagTools Error

Report error to HP Customer Care Center and get the latest version of DiagTools.

Video Test

The Video Test Menu includes functional exercising of the video memory.

Code

Description

Recommended Action

0900h

Video adapter
memory read or
write test failed

1. Try another monitor. Rerun the test.

2. If the technical reference label or card on your NetServer shows a separate
video board, change it.

3. If the test still shows failing condition, change the system board.

IDE CD-ROM

The IDE Tests include exercising of the CD-ROM tray response, data, and audio if present.

Code

Description

Recommended Action

0A00h

No CD in drive.

1. Insert a different data CD in the drive.

2. Check the cable between the CD and its controller.

3. Change the CD drive.

4. Change the board where the controller for the CD drive is located.

0A01h

DiagTools Error

Download a new version of DiagTools from the HP web site and run it. If you get
the same error, call the HP Customer Care Center.

0A02h

DiagTools Error

Download a new version of DiagTools from the HP web site and run it. If you get
the same error, call the HP Customer Care Center.

0A03h

Sequential Data
Read Test Failed.

1. Insert a different data CD in the drive.

2. Check the cable between the CD and its controller.

3. Change the CD drive.

4. Change the board where the controller for the CD drive is located.

0A04h

Sequential Data
Test Failed. No CD
in Drive.

1. Insert a different data CD in the drive.

2. Check the cable between the CD and its controller.

3. Change the CD drive.

4. Change the board where the controller for the CD drive is located.

0A05h

Play test failed at
Drive x in Sector y.

1. Insert a different data CD in the drive.

2. Check the cable between the CD and its controller.

3. Change the CD drive.

4. Change the board where the controller for the CD drive is located.

0A06h

Random data test
failed. No CD in
drive.

1. Insert a data CD in the drive.

2. Check the cable between the CD and its controller.

3. Change the CD drive.

4. Change the board where the controller for the CD drive is located.

0A07h

DiagTools Error

Download a new version of DiagTools from the HP web site and run it. If you get
the same error, call the HP Customer Care Center.

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