Diagnostic steps – HP ProLiant DL560 Server User Manual

Page 102

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102

HP ProLiant DL560 Server User Guide

The operating system loads to complete the boot process. If the server completes
POST and attempts to load the operating system, refer to "Problems After Initial
Boot (on page 106)."

Diagnostic Steps

If the server does not power up, or powers up but does not complete POST,
answer the questions in the following table to determine appropriate actions
based on the symptoms observed.

According to the answers you give, you are directed to the appropriate table. That
table outlines possible reasons for the problem, options available to assist in
diagnosis, possible solutions, and references to other sources of information.

Question Action

Question 1: Is the system power
LED amber?

If yes, press the Power On/Standby
button and then continue to question 2.

If no, refer to "Is the System Power
LED Amber? (on page 103)."

Question 2: Is the system power
LED green?

If yes, continue to question 3.

If no, refer to "Is the System Power
LED Green? (on page 104)."

Question 3: Is the external health
LED green?

If yes, continue to question 4.

If no, refer to "Is the External Health
LED Green? (on page 104)."

Question 4: Is the internal health
LED green?

If yes, continue to question 5.

If no, refer to "Is the Internal Health
LED Green? (on page 105)."

Question 5: Is the monitor
displaying information?

If yes, use the POST messages for
further diagnosis.

If no, refer to "Is the Monitor Displaying
Information? (on page 106)."

HP CONFIDENTIAL

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