HP StorageWorks MSL6000 Tape Library User Manual

Page 134

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Troubleshooting

134

A008 Msg contains no comm.

(A message obtained from the pool did

not contain a Comm block.)

Press the Enter button to reboot.

Cycle power to the library or reboot

using the GUI touch screen.

A009 Comm return address is unknown

(An attempt to return a command

response to the originating task failed

because the originator could not be

determined.)

Press the Enter button to reboot.

Cycle power to the library or reboot

using the GUI touch screen.

C001 Gateway initialization failed

(WEB TLC was unable to initialize the

gateway)

Check the library IP address

• Check network cable connections to the

network router.

C002 Gateway Terminate Time-out

(WEB TLC times-out when attempting to

terminate the gateway.)

Power-down the library using the LCD

touch display.

C010 Error Attempting to exit Menu Mode

(WEB TLC experienced an error when

exiting the Menu Mode.)

Power-down the library using the LCD

touch display.

D001 No WAN IP Address Tag Found

(WEB TLC was unable to find a WAN IP

address.)

Verify the WAN IP address.

D002 WAN port disconnected

(WEB TLC did not detect a WAN port.)

Check the WAN cable connection.

F001

Bad Image CRC
(The uploaded firmware image has a bad

CRC and is probably corrupted.)

Press the Enter button to clear the

message.

Make sure the firmware file is complete

and correct. If having difficulty uploading

firmware via FTP, telnet, the web

management interface, or TSMC, try

using HP StorageWorks Library and Tape

Tools.

F002

Flash erase sector failed
(One of the flash memory sectors could

not be programmed.)

Press the Enter button to clear the

message.

F003

Flash program sector failed
(One of the flash memory sectors could

not be erased.)

Press the Enter button to clear the

message.

Table 10

Fault Symptom Codes (continued)

FSC

Message

ERP

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