HP StorageWorks MSL6000 Tape Library User Manual
Page 138
Troubleshooting
138
An Ultrium cartridge that has data
written to it and is write-protected
restores very slowly.
•
LTO Cartridge Memory has failed, and the drive
cannot use the tape directory information to recover
the data. The data can still be recovered, but may
take longer than normal.
•
Contact your authorized support provider for more
information.
Cannot write to tape.
•
Check the write-protect tab on the tape to assure
write-enabled status.
•
Ensure that the application software does not have
the write-protect setting activated.
•
Check the host device file system access permissions.
•
Verify that you are using the correct tape type for
your drive technology.
•
Try a new tape.
CAUTION:
During the troubleshooting process, do not
put the tape in question into another drive, since
damaged tapes can damage drives.
Cannot load the cleaning cartridge.
•
Ensure you are using an approved cleaning
cartridge for your drive type.
•
Verify that the reserved cleaning slot is set up
correctly and that the cartridge is in the correct slot.
The slot numbering may be affected when manually
loading a magazine, changing the number of mail
slots, or using the default numbering scheme which
begins with zero.
•
Contact your authorized service provider.
Connections
Changed the drive SCSI ID, but the
new ID is not recognized by the host
computer.
•
Check that all SCSI devices on the same bus have
different ID numbers.
•
Reboot the host.
•
Check for proper cabling and termination.
•
Contact your authorized service provider.
Table 11
Troubleshooting General Problems (continued)
Problem
Solution