HP Color LaserJet Enterprise CP5525 Printer series - Manual (Page 213)

Type of print cartridge Steps to resolve the problem
Refilled or remanufactured print
cartridge Hewlett-Packard Company cannot recommend the use of non-HP supplies, either
new or remanufactured. Because they are not HP products, HP cannot influence
their design or control their quality. If you are using a refilled or remanufactured
print cartridge and are not satisfied with the print quality, replace the cartridge with
a genuine HP cartridge that has the words “HP” or “Hewlett-Packard” on it, or has
the HP logo on it.
Genuine HP print cartridge 1. The product control panel or the supplies status page indicates Very Low
status when the cartridge has reached the end of its designated life. Replace
the print cartridge if print quality is no longer acceptable.
2. Visually inspect the print cartridge for damage. See the instructions that follow.
Replace the print cartridge if necessary.
3. If printed pages have marks that repeat several times at the same distance
apart, print a cleaning page. If this does not solve the problem, use the
repeating defects information in this document to identify the cause of the
problem.
Use the printer driver that best meets your printing needs
You might need to use a different printer driver if the printed page has unexpected lines in graphics,
missing text, missing graphics, incorrect formatting, or substituted fonts.
HP PCL 6 driver ● Provided as the default driver. This driver is automatically installed unless you
select a different one.
● Recommended for all Windows environments
● Provides the overall best speed, print quality, and product-feature support for
most users
● Developed to align with the Windows Graphic Device Interface (GDI) for the
best speed in Windows environments
● Might not be fully compatible with third-party and custom software programs
that are based on PCL 5
HP UPD PCL 6 driver ● Recommended for all Windows environments
● Provides the overall best speed, print quality, and product-feature support for
most users
● Developed to align with the Windows GDI for the best speed in Windows
environments
● Might not be fully compatible with third-party and custom software programs
that are based on PCL 5
ENWW Improve print quality 197