HP Designjet T7100 Printer series - Manual (Page 158)

Options > Printer Features. If you change this option, you may wish to reprint your job at this
point in case the problem has been solved.
4. If lines are too thin or missing, print the Image Diagnostics Print. See The Image Diagnostics Print
on page 61 .
5.
If the problem remains, go to the front panel and select the Ink menu icon , then Printhead
information to see the printhead alignment status. If the status is PENDING, you should align the
printheads. See Align the printheads on page 59 . After alignment, you may wish to reprint your
job in case the problem has been solved.
6. Go to the front panel and press the View information key to see the paper advance calibration
status. If the status is DEFAULT or RECOMMENDED, you should perform paper advance
calibration: see Perform paper advance calibration on page 35 .
If the problem persists despite all the above actions, contact your customer service representative for
further support.
Lines appear stepped or jagged
If lines in your image appear stepped or jagged when printed:
1. The problem may be inherent in the image. Try to improve the image with the application you are
using to edit it.
2. Check that you are using appropriate print-quality settings. See Print options on page 77 .
3. Select the custom print-quality options in the driver dialog, and turn on the Maximum detail
option (if available).
Lines print double or in the wrong colors
This problem can have various visible symptoms:
● Colored lines are printed double, in different colors.
150 Chapter 15 Troubleshoot print-quality issues ENWW
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eshoot images