Out of paper – HP Deskjet D2560 Printer User Manual

Page 89

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Use a different type of paper.

Do not mix paper types in the input tray

Out of paper

Try the following solutions:

Solution 1: Make sure the paper tray is not empty

Solution 2: Check the rear door of the printer

Solution 3: Check the paper

Solution 4: Use the HP Paper Feed Cleaning Kit

Solution 5: Clean the rollers

Solution 6: Contact HP support for service

Solution 1: Make sure the paper tray is not empty

Solution: If the paper tray is empty, add more paper.
Cause: The paper tray was empty.

Solution 2: Check the rear door of the printer

Solution: If you removed the rear door to clear a paper jam, replace it. Gently push
the door forward until it snaps into place.

Cause: The rear door was removed from the product.
If this did not solve the issue, try the next solution.

Solution 3: Check the paper

Solution: Check the paper loaded in the paper tray and the print settings.

To check the paper in the paper tray
1.
While the product is on, remove the power cord from the back of the product.
2. Wait 30 seconds, and then plug the power cord into the back of the product.

Chapter 11

86

Troubleshooting

T

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