Understanding printer messages – HP LaserJet 5000 Printer series User Manual

Page 91

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EN

Chapter 4: Problem Solving

79

Understanding Printer Messages

The following table explains messages that might display on the
printer’s control panel. Printer messages and their meanings are
listed in alphabetical order, with numbered messages following.

If a message persists:

If a message persists requesting that you load a tray, or if a
message indicates that a previous print job is still in the printer’s
memory, press

[Go]

to print or press

[Cancel Job]

to clear the

job from the printer’s memory.

If a message persists after performing all of the recommended
actions, contact an HP-authorized service or support provider.
(See the HP Support pages at the front of this user’s guide.)

Note

Not all messages are described in this user’s guide (many are
self-explanatory).

Some printer messages are affected by the Auto Continue and
Clearable Warning settings from the Configuration Menu in the
printer’s control panel (page B-12).

Printer Messages

Message

Explanation or Recommended Action

ACCESS DENIED

MENUS LOCKED

The printer control panel function you are trying to access has been
locked to prevent unauthorized access.

See your network administrator.

BAD DUPLEXER

CONNECTION

The duplexer is not connected properly.

Re-install the duplexer.

BAD OPT TRAY

CONNECTION

The optional tray is not connected properly.

Re-install the optional tray.

CANNOT DUPLEX

REAR BIN OPEN

The printer cannot duplex because the rear output bin is open.

Close the rear output bin.

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