Clear jams.................................................................................................................................95
Clear a jam in the device....................................................................................................96Tips for avoiding jams.........................................................................................................96
Errors (Windows)......................................................................................................................97
Printhead Problem..............................................................................................................97
Solution 1: Turn the printer off and on..........................................................................97Solution 2: Replace the printhead................................................................................97
Device Disconnected..........................................................................................................98Ink Alert...............................................................................................................................98
HP recommends you have a replacement available for when print quality becomesno longer acceptable....................................................................................................98The amount of ink in the following cartridge may be low enough to cause poor printquality and cartridge changes may be required soon. HP recommends you havereplacement cartridges available to install when print quality is no longeracceptable....................................................................................................................98Ink Service Capacity Warning.......................................................................................99Ink system failure..........................................................................................................99
Cartridge Problem...............................................................................................................99
The following cartridge appears to be missing or damaged.........................................99Cartridge(s) in Wrong Slot - The following cartridges are in the wrong slots................99
Cartridge Problem.............................................................................................................100Paper Mismatch................................................................................................................100The cartridge cradle cannot move....................................................................................100Paper Jam........................................................................................................................100The printer is out of paper................................................................................................100Incompatible Cartridge(s).................................................................................................100
The following cartridge is not intended for use in this printer.....................................101The following cartridges are not intended for use in this printer as it is currentlyconfigured...................................................................................................................101
Printer Offline....................................................................................................................101Printer Paused..................................................................................................................101Document failed to print....................................................................................................101Ink Service Capacity Warning..........................................................................................102Previously used genuine HP cartridge.............................................................................102General printer error.........................................................................................................102
5 Control-panel lights reference
Interpreting control-panel lights..............................................................................................103
A HP supplies
Order printing supplies online.................................................................................................109Supplies..................................................................................................................................109
Ink cartridges....................................................................................................................109HP media..........................................................................................................................110
B Support and warranty
Obtain electronic support........................................................................................................111
4
