Hp support, Register the product, Support process – HP Deskjet 2514 All-in-One Printer User Manual
Page 39: Hp support by phone, Phone support period, Placing a call, Resolve copy and scan issues
Resolve copy and scan issues
HP support
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Register the product
By taking just a few quick minutes to register, you can enjoy quicker service, more efficient support, and product
support alerts. If you did not register your printer while installing the software, you can register now at
.
Support process
If you have a problem, follow these steps:
1.
Check the documentation that came with the product.
2.
Visit the HP online support Web site at
. HP online support is available to all HP
customers. It is the fastest source for up-to-date product information and expert assistance and includes the
following features:
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Fast access to qualified online support specialists
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Software and driver updates for the product
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Valuable product and troubleshooting information for common problems
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Proactive product updates, support alerts, and HP newsgrams that are available when you register the
product
3.
Call HP support. Support options and availability vary by product, country/region, and language.
HP support by phone
Phone support options and availability vary by product, country/region, and language.
This section contains the following topics:
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After the phone support period
Phone support period
One year of phone support is available in North America, Asia Pacific, and Latin America (including Mexico). To
determine the duration of phone support in Europe, the Middle East, and Africa, go to
.
Standard phone company charges apply.
Placing a call
Call HP support while you are in front of the computer and the product. Be prepared to provide the following
information:
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Product name (located on product, such as HP Deskjet 2510, HP Deskjet Ink Advantage 2515, etc.)
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Product number (located inside the cartridge access door)
HP support
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