Getting assistance – HP Scanjet G2410 Flatbed Scanner User Manual

Page 28

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Getting assistance

In order to get the best from your HP product, please consult the following standard HP
support offerings:
1. Please consult the product documentation that came with the product.

Review the troubleshooting section or electronic Help of this manual/CD.

Review the electronic Help section within the software.

2. Visit the HP online support at

www.hp.com/support

or contact your point of

purchase.
HP online support is available to all HP customers. It is the fastest source for up-to-
date product information and expert assistance, including the following features:

Fast E-mail access to qualified online support specialists

Software and driver updates for your product

Valuable product and troubleshooting information for technical issues

Proactive product updates, support alerts, and HP newsletters (available when
you register your product)

3. HP support by phone

Support options and fees vary by product, country and language.

Fees and policies are subject to change without notice. Please check the Web
site

www.hp.com/support

for the latest information.

Chapter 5

26

Product support

4. Post-warranty period

After the limited warranty period, help is available online at

www.hp.com/support

.

5. Extending or upgrading your warranty

If you would like to extend or upgrade the product’s warranty, please contact your
point of purchase or check the HP Care Pack Services at

www.hp.com/support

.

6. If you already purchased an HP Care Pack Service, check the support conditions in

your contract.

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