Solve device management problems, Embedded web server cannot be opened – HP Officejet Pro K5400 Printer User Manual

Page 68

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Pages are skewing

Make sure the media loaded in the trays is aligned to the paper guides. If the tray
is removable, pull out the tray from the device and reload the media properly,
making sure that the paper guides are properly aligned.

Make sure the rear access panel or duplexer is properly installed.

Load media into the device only when it is not printing.

When reinserting a removeable tray into the device, do so gently. Forceful
insertion with a full stack of paper may cause sheets to slide up within the device,
causing the device to jam or pick multiple sheets at one time.

Multiple pages are being picked up

Fan the media before loading.

Make sure the paper guides are set to the correct markings in the tray for the
media size you are loading. Also make sure the guides are snug, but not tight,
against the stack.

Make sure the tray is not overloaded with paper.

Make sure that the tray is completely loaded. If you are using special media that is
only available in small quantities, try placing the special media on top of other
paper of the same size to help fill the tray. (Some media is picked up more easily if
the tray is full.)

When reinserting a removeable tray into the device, do so gently. Forceful
insertion with a full stack of paper may cause sheets to slide up within the device,
causing the device to jam or pick multiple sheets at one time.

Use HP media for optimum performance and efficiency.

Solve device management problems

This section provide solutions to common problems that involve managing the device.
This section contains the following topic:

Embedded Web server cannot be opened

Embedded Web server cannot be opened

Check your network setup

Make sure you are not using a phone cord or a cross cable to connect the device
to the network. For more information, see

Configure the device (Windows)

or

Configure the device (Mac OS)

.

Make sure the network cable is securely connected to the device.

Make sure the network hub, switch, or router is turned on and working properly.

Check the computer
Make sure the computer that you are using is connected to the network.

Check your Web browser
Make sure the Web browser meets the minimum system requirements. For more
information, see

System requirements

.

Chapter 5

64

Maintain and troubleshoot

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