HP StorageWorks XP Remote Web Console Software - Manual (Page 73)

Problem Cause and solution
Cannot create Snapshot XP pairs. Causes:
• There are not enough differential tables to create pairs.
• Conditions to create the pair are not fulfilled.
• Volumes specified to create the pair are in SMPL(PD) status
because the pair is being deleted.
Solutions:
• Secure enough differential tables to create the Snapshot XP
pairs. See Calculating the number of Snapshot XP pairs you
can create .
• Fulfill conditions to create the pair and try the pair creation
again. See Creating Snapshot XP pairs .
• On the Business Copy XP main pane, verify that the volume's
status changes to SMPL, and try creating the pair again.
• Execute RAID Manager XP's inqraid command, verify that
Snapshot XP is not using the volume, and then try the pair
creation again.
Snapshot XP pairs are not displayed
in the volume list.
Causes:
• Snapshot XP pairs are not created.
• Displaying Snapshot XP pairs is prohibited by the filtering
function.
Solutions:
• Create Snapshot XP pairs. See Creating Snapshot XP pairs .
• Change the settings in the Display Filter pane. See Specifying
conditions for volumes displayed in the volume list .
An error occurred while restoring the
pair.
Causes:
• A volume is blocked because a failure occurred in the hard
disk drive.
Solutions:
• Delete the blocked Snapshot XP pair, and contact your
HP account support representative. For more information about
restoring and deleting pairs, see Restoring Snapshot XP pairs .
HP StorageWorks Snapshot XP user guide 73