HP Officejet Pro 8500 User Manual

Page 13

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B Support and warranty

Obtain electronic support ......................................................................................................247
Warranty ...............................................................................................................................248
Ink cartridge warranty information ......................................................................................... 249
Obtain HP telephone support ...............................................................................................250

Before you call ................................................................................................................250
Support process .............................................................................................................. 250
HP support by phone ......................................................................................................251

Phone support period ...............................................................................................251
Telephone support numbers .....................................................................................252
Placing a call .............................................................................................................253
After the phone support period .................................................................................253

Additional warranty options .............................................................................................253
HP Quick Exchange Service (Japan) ..............................................................................254
HP Korea customer support ...........................................................................................254

Prepare the device for shipment ...........................................................................................255

Remove the ink cartridges and printheads before shipment ...........................................255
Remove the device control-panel faceplate ....................................................................257
Remove the duplexer ......................................................................................................259
Remove the output tray ..................................................................................................259

Pack the device ....................................................................................................................259

C Device specifications

Physical specifications ..........................................................................................................261
Product features and capacities ...........................................................................................261
Processor and memory specifications ..................................................................................262
System requirements ............................................................................................................262
Network protocol specifications ............................................................................................263
Embedded Web server specifications ................................................................................... 264
Print specifications ................................................................................................................264
Copy specifications ...............................................................................................................264
Fax specifications .................................................................................................................264
Scan specifications ...............................................................................................................265
Environmental specifications ................................................................................................265
Electrical specifications .........................................................................................................265
Acoustic emission specifications (print in Draft mode, noise levels per ISO 7779) ...............266
Supported devices ................................................................................................................266
Memory card specifications ..................................................................................................266

D Regulatory information

FCC statement .....................................................................................................................270
VCCI (Class B) compliance statement for users in Japan ....................................................270
Notice to users in Japan about the power cord .....................................................................271
Notice to users in Korea .......................................................................................................271
Toxic and hazardous substance table ..................................................................................271
Notice to users of the U.S. telephone network: FCC requirements ....................................... 272
Notice to users of the Canadian telephone network .............................................................273
Notice to users in the European Economic Area ..................................................................274
Australia wired fax statement ................................................................................................274

Contents

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