Product change notifications, Helpful hints, At startup – HP Z230 Tower-Workstation User Manual

Page 54

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Customer Advisories, Customer and Security Bulletins, and Customer Notices

To find advisories, bulletins, and notices:

1.

Visit

http://www.hp.com/go/workstationsupport

.

2.

Select the desired product.

3.

Under Resources for <your selected product>, select See more….

4.

Under Self-Help resources: in the center of the window, choose the desired action and

appropriate information in the scroll list to view the index.

Product Change Notifications

Product Change Notifications (PCNs) are proactive notifications for product changes occurring within a

30 to 60 day window of the manufacturing process change date. PCNs give customers advanced

notice of changes to their product, such as an updated BIOS version. The latest PCNs are located at:

http://www.hp.com/go/workstationsupport

. Select your product, and then under Resources for the

HP Workstation, click See more.

Helpful hints

If you encounter a problem with the workstation, monitor, or software, the following general

suggestions might help you isolate and focus on the problem before taking further action.

At startup

Verify that the workstation and monitor are plugged into a working electrical outlet.

Remove all optical discs and USB drive keys from the drives before powering on the workstation.

Verify that the workstation is turned on and the power light is on.

If you have installed an operating system other than the factory-installed operating system, check

to be sure that it is supported on your system by visiting

http://www.hp.com/go/quickspecs

.

Verify that the monitor is turned on and the green monitor light is on.

Turn up the brightness and contrast controls of the monitor if the monitor is dim.

If the workstation has multiple video sources and only a single monitor, the monitor must be

connected to the source selected as the primary VGA adapter. During startup, the other monitor

connections are disabled; if the monitor is connected to one of these ports, it will not function after

Power-on Self Test (POST). You can select the default VGA source in Computer (f10) Setup Utility.

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Chapter 8 Diagnostics and Minor Troubleshooting

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