HP HD 3300 Webcam User Manual
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HP Webcam HD User Guide
The webcam buttons are not
working properly.
Look in the notification area at the far right of the task bar for the HP Button
Manager icon. If you do not see the HP Button Manager
icon, then open
the Start menu and click HP Button Manager
to restart the program.
On Windows XP computers, check to see if the USB Video Device program and
ArcSoft WebCam Companion are both running. If so, close both of these
programs, and then press the Snapshot button. To avoid this problem in the
future, do not open the USB Video Device in My Computer. Instead, use the
ArcSoft programs that came with your webcam.
I hear an echo or feedback in the
speakers.
On Windows XP computers:
1
Click Start > Control Panel > Sounds and Audio Devices.
2
Click the Audio tab.
3
Under Sound playback, click Volume, and drag the Volume Control slider to
adjust the speaker volume.
4
Under Sound recording, click Volume, and drag the Microphone slider to
adjust the microphone volume.
On Windows Vista computers or Windows 7 computers (Large icons or Small
icons view):
1
Open the Start menu, and then click Control Panel > Sound.
2
Click the Playback tab.
3
Select the speaker you are using, and then click Properties.
4
Click the Levels tab, and then drag the sliders to adjust the output level.
5
Click the Recording tab.
6
Select the microphone you are using, and then click Properties.
7
Click the Levels tab, and then drag the sliders to adjust the input level.
The webcam audio is not
synchronized with the webcam
video.
From the Video Capture screen, select the resolution list in the upper-right corner, and
set the video resolution to 640x480 to synchronize the video and audio. After
synchronizing the audio and video, try increasing the resolution to the next level. If
the problem recurs, go back to the previous resolution setting.
I am having trouble using the
webcam with Skype.
1
Check for updates to make sure you installed the latest version of Skype.
2
Make sure the microphone setting in Audio Settings and the webcam setting in
Video Settings are both set to USB Video Device (Windows XP) or
HP Webcam (Windows Vista or Windows 7).
I see a blank screen with static
when I run Skype.
After you place the call, make sure the video device is set to USB Video Device
(Windows XP) or HP Webcam (Windows Vista or Windows 7).
Problem
Solution