HP Photosmart A717 Compact Photo Printer User Manual

Page 57

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My Bluetooth device cannot find the printer.

Solution

Make sure the HP Bluetooth wireless printer adapter is plugged into the camera
port on the front of the printer. The light on the adapter flashes when the adapter
is ready to receive data.

Bluetooth Visibility may be set to Not visible. Change this setting to Visible
to all
as follows:

Press Menu to display the printer menu.

Select Tools, and then press OK.

Select Bluetooth, and then press OK.

Select Visibility, and then press OK.

Select Visible to all, and then press OK.

Bluetooth Security level may be set to High. Change this setting to Low as
follows:

Press Menu to display the printer menu.

Select Tools, and then press OK.

Select Bluetooth, and then press OK.

Select Security level, and then press OK.

Select Low, and then press OK.

The passkey (PIN) that the device with Bluetooth wireless technology is using
for the printer may be incorrect. Make sure the correct passkey for the printer
is entered in the device with Bluetooth wireless technology.

You may be too far from the printer. Move the device with Bluetooth wireless
technology closer to the printer. The maximum recommended distance between
the device with Bluetooth wireless technology and the printer is 10 meters
(30 feet).

No page came out of the printer.

Solution The printer may not recognize the type of file sent by the device with
Bluetooth wireless technology. For a list of the file formats that the printer supports,
see

Specifications

.

Print quality is poor.

Solution The photo you printed may be low resolution. For better results, set the
digital camera to a higher resolution. Photos taken with VGA-resolution cameras,
such as those found in wireless phones, may not have high enough resolution to
produce a high-quality print.

The photo printed with borders.

Solution The printing application installed on your device with Bluetooth wireless
technology may not support borderless printing. Contact the vendor of the device,
or go to their support Web site to obtain the latest updates for the printing application.

Chapter 8

54

HP Photosmart A710 series

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