HP Photosmart 3110 All-in-One Printer - Manual (Page 113)

View the Readme file
You might want to refer to the Readme file for information on system requirements
and possible installation problems.
●
In Windows, you can access the Readme file from Windows taskbar by clicking
Start , pointing to Programs or All Programs , pointing to HP , pointing to
Photosmart All-in-One 3100 series , and then clicking Readme .
● In Mac OS X, you can access the Readme file by double-clicking the icon located
in the top-level folder of the HP All-in-One software CD-ROM.
Setup troubleshooting
This section includes installation and configuration troubleshooting tips for some of the
most common issues associated with hardware, software, and fax setup.
Hardware setup troubleshooting
Use this section to solve any problems you might encounter while setting up the
HP All-in-One hardware.
My HP All-in-One does not turn on
Solution Make sure the power cord is firmly connected, and wait a few
seconds for the HP All-in-One to turn on. If this is the first time you have turned
on the HP All-in-One, it can take up to a minute to turn on. Also, if the HP All-in-
One is plugged in to a power strip, make sure the power strip is turned on.
1 Power connection
2 Grounded power outlet
I connected the USB cable, but I am having problems using the HP All-in-One
with my computer
Solution You must first install the software that came with your HP All-in-One
before connecting the USB cable. During installation, do not plug in the USB
cable until prompted by the onscreen instructions. Connecting the USB cable
before prompted can cause errors.
Once you have installed the software, connecting your computer to your HP All-in-
One with a USB cable is straightforward. Simply plug one end of the USB cable
into the back of your computer and the other into the back of the HP All-in-One.
You can connect to any USB port on the back of your computer.
Chapter 12
110 HP Photosmart 3100 All-in-One series
Troubleshooting