HP EliteBook 2170p Notebook PC User Manual

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13 MultiBoot ..................................................................................................................................................... 72

About the boot device order ............................................................................................................... 72
Enabling boot devices in Computer Setup ......................................................................................... 73
Considering boot order changes ........................................................................................................ 73
Choosing MultiBoot preferences ........................................................................................................ 74

Setting a new boot order in Computer Setup ..................................................................... 74
Dynamically choosing a boot device using the f9 prompt .................................................. 75
Setting a MultiBoot Express prompt .................................................................................. 75
Entering MultiBoot Express preferences ........................................................................... 75

Appendix A Troubleshooting and support .................................................................................................... 76

Troubleshooting .................................................................................................................................. 76

The computer is unable to start up .................................................................................... 76
The computer screen is blank ............................................................................................ 76
Software is functioning abnormally .................................................................................... 76
The computer is on but is not responding .......................................................................... 77
The computer is unusually warm ....................................................................................... 77
An external device is not working ...................................................................................... 77
The wireless network connection is not working ................................................................ 77
The optical disc tray does not open for removal of a CD or DVD ...................................... 78
The computer does not detect the optical drive ................................................................. 78
A disc does not play ........................................................................................................... 79
A movie is not visible on an external display ..................................................................... 79
The process of burning a disc does not begin, or it stops before completion .................... 80

Contacting support ............................................................................................................................. 80
Labels ................................................................................................................................................. 81

Appendix B Cleaning your computer ............................................................................................................. 82

Cleaning products .............................................................................................................................. 82
Cleaning procedures .......................................................................................................................... 82

Cleaning the display .......................................................................................................... 82
Cleaning the sides and cover ............................................................................................ 83
Cleaning the TouchPad and keyboard .............................................................................. 83

Appendix C Specifications .............................................................................................................................. 84

Input power ......................................................................................................................................... 84
Operating environment ....................................................................................................................... 85

Appendix D Electrostatic discharge .............................................................................................................. 86

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