HP Color Inkjet cp1700 Printer series - Manual (Page 54)

8-6 ENWW
Check the margin settings
l If the text or graphics are cut off at the edges of the page, make
sure the margin settings for the document do not exceed the
printable area of your printer.
For information about margin settings, see “Minimum margins.”
Check how the media is loaded
l Make sure the width and length guides fit snugly against the left
and bottom edges of the stack of media, and that there are no more
than 150 sheets of media or a stack .58 in (15 mm) thick loaded in
Tray 1. For Tray 2, make sure the stack is not more than .98 in (.25
mm) thick.
For information on loading media, see “Load paper.”
If none of the above solutions worked, the problem is likely caused by
the inability of the software program to properly interpret print settings.
Check the release notes for known software conflicts. Otherwise, check
your software program manual, or call the software manufacturer for
more specific help for this problem.
Poor print quality
Check the printheads and ink cartridges
l Replace any clogged or worn printheads or low or empty ink
cartridges, and then try to print again.
Check the paper quality
l The paper might be too moist or too rough. Make sure that the
media you are using meets HP specifications, and then try to print
again.
Check the inside of the printer
l The inside of the printer might be dirty, causing lines or smudges to
appear on your printout. Turn off the printer, unplug the power cord,
and clean the inside of the printer with a lint-free cloth, and then try
to print again.
Meaningless characters printed
Check the cable connection
l A common cause for nonsense characters is a poor cable
connection between the printer and computer. Make sure the cable
connection at both ends is good and that the cable is securely
fastened.
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