HP LaserJet 4050 Printer series - Manual (Page 150)

128 Chapter 4: Problem Solving
EN
PS Troubleshooting
PS Troubleshooting
Item Explanation
A text listing of PS
commands prints
instead of your PS
printing job. The control panel PERSONALITY=AUTO setting may have been
confused by a nonstandard PS code. Check the PERSONALITY
setting to see if it is set to PS or PCL . If it is set to PCL , set it to
PERSONALITY=AUTO . If it is set to AUTO , set it to PS for this print job
only. When the job has printed, return the setting to AUTO .
The job prints in Courier
(the printer’s default
font) instead of the font
you requested. The requested typeface is not available in the printer or is not
present on the disk. Use a font download utility to download the
desired font.
Fonts downloaded to memory are lost when the printer is turned
off. They are also lost if Resource Saving is not used and a
personality switch is performed to print a PCL job. Disk fonts are
not affected by PCL jobs or by turning the printer off.
Print a PS Font Page to verify that the font is available. If a disk font
appears to be missing, it may be because a software utility was
used to delete the font, because the disk was re-initialized, or
because the disk drive is not installed correctly. Print a configuration
page to verify that the disk drive is installed and functioning
correctly.
Print a Disk Directory to help identify available fonts.
A page prints with
clipped margins. If the page margins are clipped, you may have to print the page at
300-dpi resolution or install more memory. Also try turning off
Resource Saving and I/O Buffering.
A page fails to print. Set PRINT PS ERRORS=ON , and then send the job again to print a
PS error page. If this does not identify the problem, try turning off
Resource Saving and I/O Buffering or installing more memory. (See
page 136 for more information about PS printing.)
A PS error page prints. Make sure the print job is a PS job.
Check to see whether your software expected you to send a setup
or PS header file to the printer.
Check the printer setup in your software application to make sure
that the printer is selected.
Check cable connections to ensure that they are secure.
Reduce the complexity of the graphic.
Add available memory by turning on Resource Saving.